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How to Book a
Cruise

By Carolyn Spencer Brown
Washington Post Staff Writer
Sunday, September 12, 1999

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Call a travel
agency that specializes in cruises. In most cases, you will pay nothing to
book through a travel agent (though you should ask) because they are paid
a commission by the cruise line. Some travel agents may push a particular
cruise line; ask which companies are considered preferred suppliers by the
travel agency (which means the agents are offered additional financial
incentives for selling cabins). Have a clear idea, before you call an
agent, of the parameters for your cruise (cost, destination, length) and
be honest about individual preferences. To find a travel agent in your
area, call the American Society of Travel Agents (800/965-2782,
www.astanet.com/pub) or the Cruise Lines International Association, the
industry's public relations arm (888/927-8473, www.cruising.org). You can
also check cruise line ads, which list local travel agencies, in the
travel sections of Sunday newspapers, including this one.
The Internet is an increasingly useful resource, both for
gathering information (particularly as an opinion forum for fellow cruise
passengers) and for actually booking your cruise. Excellent sites for
research not affiliated with travel agencies include www.about. com and
America Online's Cruise Critic. Cruisemates (www.cruisemates.com) is
another; it's a new site run by former AOL Cruise Critic Anne Campbell.
All three offer ship reviews and cruise-matching functions.
Only a couple of cruise lines permit direct booking via
the Web; these include Renaissance and Carnival. Preview Travel sells a
number of cruises on its Web site, but only those belonging to Royal
Caribbean and Celebrity can be booked online. However, most of the
mass-market lines will take reservations over their toll-free sales line
(though the higher-end cruise companies tend to prefer dealing with travel
agents).
Among the many guidebooks available, "The Complete Idiot's
Guide to Cruise Vacations" (Macmillan, $16.95) by Fran Wenograd Golden and
"The Unofficial Guide to Cruises" (Macmillan Travel, $19.95) by Kay
Showker are the most useful for neophyte cruisers.
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