Carnival Victory
by Chris Owen
Western Caribbean
December 22, 2002
Why a cruise?-some background
"You'll be up and ready to go at 3:30 in the
morning", Lisa said. She wasn't far off. At 4:30
I was up and ready to get going, although I had
been awake since 2:30. Today was the first day of
our Christmas holiday land and cruise vacation.
Our flight was to leave Kansas City International
Airport at 11:30 that morning, but the limo would
be here to pick us up at 8 AM. This would be
easily 2 extra hours of waiting at the airport but
what the heck, better than waiting at home.
"You're like a kid on Christmas morning", she
said. True.
I had been waiting far longer leading up to this
day so a couple extra hours at the airport were
nothing to me. Our last cruise vacation had been
6 loooooooong months ago. Due to school
activities with the girls (we have two, Sydney17
and Whitney15) we had to skip our fall vacation.
I (my name is Chris, the husband and father) am
self employed. For the last 10 years, while we
were building our business, we took about 8 days
off. That was about it. Lisa (the wife),in the
healthcare business for 30 years, has accumulated
enough time off to take a walking tour of every
city in Europe, at a slow pace.
In August of 2001 we celebrated our 20th wedding
anniversary with a short 4 day cruise out of Miami
on Carnival's Fascination. We opted for a shorter
cruise because we didn't want to be "stuck" on a
ship if we didn't like it. I mean, how many old
people can you take? My idea of cruising was a
boat full of senior citizens sitting on deck
chairs, wrapped in shawls trying to keep warm
while waiting for the next bingo or bridge game to
begin.
The whole family went and, to make a long story
short, we fell in love with cruising, Carnival
Style. When it was over we all agreed that it was
the best vacation ever and that the Carnival
slogan of being "The Fun Ships" was totally on the
mark, not just some advertising gimmick. This is
comparing to our only other vacation in the past
decade, a $10,000, no expense spared week at
Disney world, promoted as the happiest place on
the planet, when the kids were 10 and 8 years old
and fought the whole time. I never could figure
out how that was possible in such a happy place.
I dubbed it the Dreary World vacation.
Since that time I have learned that there are many
other cruise lines, offering a variety
of "products". In addition to critical and
valuable information about cruising in general, I
have learned from cruise message boards such as
cruisecritics.com that there seems to be a
hierarchy among cruise enthusiasts concerning
which line is best suited for each individual.
And the choices are plentiful.
We liked that Fascination cruise so much that we
booked the Carnival Victory for Christmas 2001.
That cruise was on a much larger ship and on a 7
day itinerary. The idea was to start a family
tradition that could be carried on well after the
kids were off in the world creating families of
their own. This turned out to be a great idea.
The kids made some great friends with some really
nice kids that they still talk to online almost
every day. We booked the Victory again for
Christmas 2002 as soon as we got back home. In
addition we booked Carnival's Ecstasy out of Los
Angeles for spring break 2002 and the Victory
AGAIN for Summer 2002, this time a different
itinerary. We had a lot of time to make up on
vacations that should have been and had found the
perfect vacation experience in cruising and
Carnival.
We love Miami
On our first cruise we flew into Miami the day of
embarkation (cruise talk for when you get on the
ship). That made me, the planner of the bunch,
crazy. I was sure our flight would be delayed and
the ship would leave without us. Didn't happen
but on the next cruise we opted to come into Miami
a day early, allowing time for any airline foul-
ups that might happen.
This decision would change our lives forever.
Coming from Kansas, and a cold winter climate in
December, to Miami is simply intoxicating. We
fell in love with this city and decided we would
need to live here someday soon. Sydney, looking
forward to choosing a college pretty soon, listed
the University of Miami towards the top of the
list. We decided to let the younger one, Whitney,
finish high school first, then move. At least
that's the plan. So instead of our vacation being
just about cruising (as if it were not enough) we
started adding days on before and after for time
exploring Miami, framing the cruise which would
always be the primary subject of what could almost
be called a work of art.
And that brings us to now and this vacation.
Planning
On previous pre-cruise stays we used the Best
Western Marina Park hotel, across the street from
Bayside Marketplace, a fun shopping, dining and
entertainment area of Miami and minutes away from
the Port of Miami, where our ship would be. We
had always been pleased with the hotel. It was
nothing really fancy but a good value and great
location. Since our last cruise they had begun
the process of becoming a Holiday Inn. I have not
heard bad reports of the hotel during this
transition but I have not heard good ones
either.
When planning our vacations, I spend a lot of time
and effort researching and planning up to the
point of embarkation then from debarkation
(getting off the ship in cruse talk) to home to
eliminate as many variables that could go wrong as
possible. The time between embark and debarkation
is intentionally left unplanned, promoting a
leisurely cruse vacation that is right in line
with Carnivals credo that "its your vacation, do
what you want".
And we do.
This would be a good time to bring up the subject
of cash. Bring plenty, in some form. Although
Carnival warns you that the ATM machine on board
may run out of cash during your cruise this had
never happened to us before. This time the ATM
machine was broken the whole time. Not a big
problem as I had brought plenty of cash. The
really important cash to bring is small bills.
Ones and fives for baggage handlers and a little
something for room service on the ship (tip not
included here because it's complementary- 24 hours
a day), tens and twenties because local merchants
frequently cannot break bills of higher
denominations.
If you fail to bring enough or just plain spend
more than you anticipated, even if the ATM machine
is on the fritz you are not lost. In the
casino, you can still "buy" coins or chips to play
with. There is a 3% surcharge for this but on,
say, $100 its not all that much more than you
might pay for an ATM fee. Also, if you're on the
Western itinerary and can hold out till you get to
Grand Cayman you'll be fine. There are banks all
over the place with ATM's that dispense American
dollars. Good luck finding one in Cozumel or
Jamaica.
Make it yours
Lisa enjoys reading half a dozen books in quiet
places on the ship, the girls meet new friends and
think the disco is just great. I am a casino
freak (only on a cruise ship) and find the
facilities and staff on Carnival ships first
class, not to mention their Ocean Players Club
which I'll go into later. If you've heard that
Carnival=rowdy you've heard wrong. I'm not sure
where that comes from but it has not been our
experience on any of our Carnival cruises.
Surely, if you want to party dang near all day and
night, you can. There are bars, lounges, shows
and bunches of party hardy people on board. But
at the same time there is Camp Carnival, an
awesome program for kids that involves the parents
as well. There is everything from an Afternoon
Tea on days at sea to deck parties, golf
excursions, vegas-style shows, a full service
internet cafe, and, yes, bingo, to name just a
few. You'll see people from all age brackets and
all parts of the world on board too. Even in the
bingo games. Ok enough with that, now to the
details of this cruise vacation aboard the
Carnival Victory.
Getting in town
We arrived Thursday afternoon at Ft Lauderdale
International Airport (FLL). We choose to fly
into FLL rather than Miami as the flight
availability is generally more flexible and the
prices are good. Our American Airlines flight was
right on time and we were greeted by our chauffer
from Holland Limousine at curbside. We had
previously used ABC Limo service but on the last
trip they had us waiting for about an hour for
pick up. No good.
There are several options for transportation. If
you buy air through the cruiselines you can buy
transportation too. The big negative to that is
that they take you in big tour busses (which I
avoid like the plague) which is ok except that
they hold the busses till they are full (logical)
with passengers arriving from all over the place
at different times (inconvenient) I don't like the
lack of control but if everybody did what we do
then there would be a shortage of limousines and
cabs so please book your transportation through
the cruiselines so I don't have to arm wrestle you
for a ride.
We arrived at our new choice for accommodations,
the Intercontinental Hotel, in about 45 minutes.
The Intercontinental is a full service and first
class hotel located across the street from
Bayfront Park, which is right next to the Bayside
Marketplace but closer to where the ships dock as
far as viewing from your room is concerned. A
must do is booking a room with a harbor view.
Waking up on the morning of your cruise and seeing
your cruise ship waiting for you is quite a
thrill. Better yet, wake up early and watch as it
pulls into port.
You'll need to get up right at 5:30 to see this
but it's quite a sight to see your ship come into
port, turn around and dock. On departure day for
our Victory cruise, the first ship into port is
Carnival's Paradise, a smoke free haven for those
bothered by smokers. She (ships are ladies)
arrives about an hour before the Victory and takes
her place in the front of a line of ships that
will include a couple of Royal Caribbean (RCL)
ships including Navigator of the Seas, the one
with the ice skating rink, rock climbing wall,
miniature golf course and fast food restaurants
for those who would prefer to believe they are at
an amusement park, and the Norwegian Sun.
The Intercontinental has various rate plans and
rooms or suites. We chose a club level room on the
30th floor which includes 24 hour access to the
ship's health club (a good one) and services of
the club concierge as well as access to the club
level lounge. The lounge offers a nice
continental breakfast and an afternoon happy hour
both included in the price. In addition, their 24
hour room service is great to have and they do a
very nice job.
We learned the hard way about the importance of
room service when traveling into a strange city.
When we took our spring break cruise on Carnival's
Ecstasy out of Los Angeles we booked a hotel close
to the pier. Unfamiliar with the area we quickly
found out that the hotel was also close to a
heavily gang populated area. That was pretty
scary stuff for a nice little family from Kansas.
The closest we get to gang activity here is when
Whitney thugs around the house doing her best
little suburban white girl gone hip hop routine.
Room service has been important ever since then. I
would highly recommend the Intercontinental and
will use them again in the future, until we live
there anyway.
We enjoyed the Intercontinental on Thursday night,
Friday and Saturday, using it as a base from which
to do our exploring. Since Whitney hates the
beach (white as a sheet that girl is) we opted to
check out the Miami Seaquarium on Friday. Don't
waste your money. What a dump. Sea World in
Orlando is much better. That out of the way, we
spent time in South Beach (a must), Bayside and
the hotel. The city of Miami was putting on a
Christmas Village carnival/display in Bayfront
Park. If you're in the area go see this. In
addition to a beautiful holiday display sure to
put you in the spirit of it all, they have a huge
carnival with tons of typically lousy but awesome
food. If you're a fan of traveling circus' and
carnivals you know what I mean. If you're not
then you think I'm nuts but you will before this
is all over anyway so we might as well get that
little issue out of the way right now.
I bring up this Christmas village mainly for one
reason. What appeared to be an innocent fun-for-
all amusement park turned out to be a great (and
fun to watch) lesson in life for our naive and
apparently sheltered teens. Today they learned
about fast talking carnival workers. To the tune
of sixty bucks each, trying to win a stuffed toy
no doubt worth 69 cents.
"I can't believe you just stood there laughing
while that guy took all our money", Whitney
said. "That guy didn't take anything, you gave it
to him!" I replied. Lesson learned. Not exactly a
great memory to end our pre-cruise stay with but
one that they'll carry with them for a long time I
am sure.
The big day
The next day, Sunday, brought our ship into port
right on time and the day of embarkation. We took
a cab the short distance from the hotel to the
pier. I think it was $7 and about the most cost
effective method other than walking. We arrived
at 10:00 as the previous cruise's passengers were
disembarking. After giving our luggage to the
porters gathering Victory luggage we proceeded
inside the terminal. Surprisingly, we were one of
the first ones there. On previous cruises we had
arrived earlier and were not first. I think this
was a fluke. I like to go early (duh) because I
want the maximum amount of time onboard. About
11:15 we went through security, checked our cruise
documents and proceeded upstairs to pick up our
Sign and Sail cards.
The cruise documents are part of what is needed to
board the ship. In the document package is the
contract between you and the cruise line, boring
but important reading. There are also several
areas that require you to provide additional
information such as the credit card you will use
to pay for your onboard purchases. It always
amazes me that there are people who have not
filled this stuff out. What were they doing for
the weeks before the cruise? Those people hold
up what can be a very long line of other
passengers who will be giving them dirty looks for
the whole cruise if not arranging for them
to "accidentally" fall overboard out of
international waters and into the path of some
Cuban patrol boat out looking for somebody to fill
a vacant bed for life in a dreary prison.
The Sign and Sail card
The Sign and Sail card is your method of paying
for stuff on the ship. Your cash is no good on
board, till the end of the cruise. You can put
down a cash deposit if you want to but you'll have
to stand in the never-ending line at the purser's
desk on the ship. Avoid this area except at 3 AM
when everybody is asleep. If you're going to use
cash you might as well use a VISA check card. We
do, have never had a problem, and don't have to
stand in any additional line. If you like lines
you'll have plenty of other opportunities if you
so desire. If you don't like lines the
embarkation line can be the last one you stand in
for a week. With a little planning this really is
possible. Email me if you want to know how to do
this and if I think you're worthy I will tell you
how.
Boarding
After picking up the Sign and Sail cards you wait
in a large but comfortable room until the ship is
ready to be boarded. The time varies on this wait
and although it has not been our experience I
understand that this can take quite some time if
there is some problem with immigration or customs
concerning the last bunch of passengers. If you
come early and see a herd of people leaving,
you're probably ok and things are going according
to schedule. In our five Carnival cruises we have
never been delayed and are usually on board
between 12:15 and 12:30 as witnessed by the
embarkation photo taken as you board.
This will be the first of many photo opportunities
and I highly recommend you do a few things
regarding this. Decide in advance what
configuration your group will take to pose for
candid pictures. On our first couple cruises the
more aggressive members of our party were front
and center and the more docile ones were but a
head peeking over the shoulders of the others.
Also, practice smiling at a moments notice. The
mirror in your bathroom at home will work nicely
for this and provide a fun activity to fill time
during the dreaded "anticipation period" between
when your travel documents arrive and the cruise
begins. You might set up a ramp propped up on the
tub or commode to simulate getting off the ship at
a port if that helps. You local sporting good
store can provide life preservers too. Buy one,
paint the name of your hometown on it and hold it
in front of you as you practice smiling. Remember,
you're in the privacy of your own bathroom so no
one can laugh at you. When you've mastered this,
invite the rest of the family in to practice with
you. When onboard, take advantage of every
opportunity to get your picture taken. Carnival's
photographers are great and you are under no
obligation to buy any of the photos they take.
Later in the day, your pictures are displayed with
the hundreds of others in the ships photo gallery
for your approval. They're not all that expensive
(little ones cost six bucks) and make great
Christmas gifts for relatives that either out of
town or that you just don't like all that much.
In addition to these candid shots that are
unavoidable anyway there are opportunities to pose
for a photo with various backdrops for a more
formal look. Again, there is no obligation to
buy. I only wish they had the ability to cut my
head out and insert Brad Pitt or Jon Bon Jovi.
After the photo opportunity we stop to have an ID
picture taken to associate with our Sign and Sail
card. In addition to charging all your onboard
purchases it is also used to get on and off the
ship. Security scans your card as you leave to
and then when you get back on the ship. I
suppose when the ship is ready to leave a port if
there are some passengers not accounted for they
view the pictures and decide if they want to go
looking for them or not. I'd bet the ugly ones
and those that did not practice posing in the
bathroom get left behind. Because Carnival IS the
cruise line for beautiful people and if you were
not beautiful and somehow managed to board anyway
you will be beautiful before you get off with a
few spa treatments and a couple acts of God (which
is not reason to get cruise fare refunded as per
that contract in your cruise documents should you
not like the new you).
So the entire embarkation process was totally
successful. I give it an A+.
Our Staterooms
After embarkation the first stop for us on the
Victory is our cabin. We originally booked a
category 11 suite, a very nice cabin with a little
larger balcony than some other categories. A
couple months ago a category 9 cabin with a huge
wraparound balcony came open. Cabin 8428 is one
of just a few all the way aft that sports a
balcony that literally wraps around its corner
location. So instead of us all being in a larger
category 11 cabin we split up and put two of us in
the corner wraparound balcony cabin and two in an
inside cabin just across the hall. This is the
first time we did this but it is surely the way to
go when traveling with older kids. I wouldn't
think of doing it with young children but with
older, responsible teens this arrangement offers a
lot of advantages. First and foremost it allows
us 2 bathrooms for the group, a definite timesaver
when getting ready to go do something, like formal
night. 4 people bumping into each other getting
ready for formal night, for example, is not a lot
of fun. In addition, this arrangement lets
everyone have their own bed. Not a rollaway, pull
out, or hang down bunk but a real bed of their
own. Those two reasons are ample to justify the
nominal extra charge (I think it worked out to a
little less than $200 as opposed to us all in one
cabin)
I must mention too that their inside cabin was
very nice. Other than the absence of a window or
balcony, it was just perfect for two teens who
like to sleep in. No annoying tropical sun or
ocean surf sounds to wake them up. In fact, with
our all the way aft location, foot traffic around
our cabins was nominal, providing a nice, quiet
cruise. If that's what you're looking for, I'd
suggest picking a cabin that is not "on the way"
to someplace like this one. Located on the
Verandah deck, just under the active Lido deck,
we found this area to be just perfect. I had
heard some comments that noise from the area above
could be annoying. I never heard a sound.
Others, however, did hear quite a few sounds on
occasion. Actually there were two occasions worth
mentioning just for how well Carnival handled
them.
One occasion was the night and early morning of
the crew's Christmas party. I had remembered from
last year that they closed off the aft part of the
lido deck for this purpose from last year but
never really thought much of it this trip.
Remember, our cabins were located on the Verandah
deck, right UNDER the lido deck. Well I guess
that in other cabins on our deck the party was
really loud with music, dancing and general
relocation of chairs (musical chairs?) and some
cabins complained to the Pursers desk (the 24 hour
place to complain if you must). Our kids said
they didn't sleep but kinda liked the music and
that one passenger they knew of took their pillow
and slept in the hallway in a more forward
hallway. They went on to say that they had also
called the Pursers desk to find out what was going
on. Respectful of the crew's right to celebrate
also they left it at that. The next day they
received a letter from one of the Junior Pursers
saying how sorry they were for the noise and
offering a 10% discount on a future cruise. I
thought this was dang nice of Carnival and would
surely be put to good use. Actually, by then I
had emailed our TA from the ship's internet cafe
to order this cruise again for next year and
wished I had that letter then. Oh well, we'll
surely use it.
Another incident that happened by our inside
cabins involves some of the what I thought were
well behaved (for their age) kids on board.
Somehow they managed to set off the fire
sprinklers in their cabin and the adjacent
hallway. My first thought on learning this was of
a post I had read on some cruse bulletin board
about some people who had a cabin with wet carpets
throughout their cruise. I wondered if this was
why. The I impressive part of this was how
Carnival handled the situation. First, before the
sprinklers had even stopped a small army of
security personnel swarmed the area. I heard all
the commotion in the hallway and went out to see
what was going on. Within minutes of the
sprinklers being turned off, they were attempting
to extract the water from the carpets in the
hallway and that room and had brought in giant
fans to help dry the area out. Then, after
working on that cabin for a while, I guess they
decided that it would not be dry in time for the
next guests coming on board so they replaced the
carpet. All I can say is that I can't think of
anything else they could have done to fix this
situation any faster. Good work by the
maintenance department (or whatever they are
called). I wondered what happened to the kids
that did that. I think they should have had to
pay for it but I doubt that they did.
Carnival's policy is that you cannot book two kids
in the same cabin without an adult, I wonder if
this might not be a reason for it. But those two
well handled incidents (hey things happen) aside,
this is still my favorite location and agree with
those who had recommended it to me.
I had also heard that this is a great location
because it is located right next to a set of "crew
only" stairs that open up right by the bar and
pizza place on the lido deck providing a great way
to "pop up there for a quick snack". I don't
think it is a good idea to use those crew stairs.
I did a couple of times and felt as if I had
invaded their privacy. The crew, it seems, sneaks
out there for a quick break from time to time. I
felt like I was being rude using this area. Maybe
it was just me but on this cruise I saw passengers
popping out of "crew only" designated areas quite
a bit. Not sure why that was but it seemed
awkward.
Our Cabin Steward
As we were checking out our cabins, we met our
steward JESUSCHRIST who was from BUMFUCKEGYPT and
a really nice guy. His service was excellent but
unobtrusive, just the way we like it. I must say
though that if making animals out of towels were
an art this guy should change his name to Picasso
as he was surely a master. The monkey hanging
down from the ceiling of our cabin that he made
one night was truly incredible. I don't have any
other specific stories to relate about him saving
my life, making ornate towel animals that were
dead ringers for muppets or teaching me his native
language while cleaning the toilet but he did a
good job. What more can one ask for?
I give the cabin and cabin service an A+.
Stuff we do first when we get on board
Our next stop is always the dining room to check
our table location. Although I don't really
believe that there are any bad tables in either
one of the dining rooms we check anyway and like
to meet the Maitre d' prior to the first meal.
On this cruise, however, we had a real reason for
going. Our travel agent had not linked the two
cabins as far as dinner reservations were
concerned (they CAN) and we had been assigned
different tables. We like a table for 4. The
maitre d', JESUS CHRIST, was happy to help and
quickly solved the problem. More on the dining
room staff and food later.
Now it was time to pop upstairs where we traveled
down the promenade deck and were offered holiday
champagne at every turn. Nice touch. The
Promenade deck is where the casino, disco, arcade
and shops are located as well as one way to access
the Caribbean Lounge, the ship's showroom. From
there you can also access the lobby bar, pursers
desk, information desk and photo gallery. If ever
in doubt as to which button to push on the
elevator, pick the Promenade deck. All areas kind
of flow from there and it makes a great starting
place. Any elevator from this deck will go up to
deck 9, the Lido deck, where most of the food is
located.
Today they are serving the welcome aboard lunch at
which one can try any of the various offerings
available. I went directly to the Mississippi BBQ
for a steak sandwich, one of my persona
favorites. Kinda disappointing. Somebody made
the mistake of deciding it was a good idea to
precook the steaks then heat them back up on the
grill prior to serving. In addition, they cut the
steak a little thinner, to the point that it is
not the same product I have raved about in these
reviews in the past. I hope somebody fixes this.
The overall food quality here was simply
excellent. This stuck out like a sore thumb.
Norwalk talk
Due to the recent headlines citing "outbreaks" of
this common virus on cruise ships we decided to
take a few precautions just to be safe. We
stocked up on hand sanitizer, a product we had
never used before, to take along. One of the
first pieces of literature we see upon embarkation
is a letter from Bob Dickinson, president of
Carnival, that tells me these hand sanitizers do
no good against Norwalk and that frequent hand
washing is a much more effective prevention.
Makes sense to me and we do but I'll still use the
hand sanitizer anyway because it makes my hands
smell lovely.
We also decided to stay away from the buffets,
knowing for a fact that many people are not
fastidious about their hand washing and that
transfer of ANY virus is most likely through
touch. I knew this from my previous life in the
restaurant business and Lisa knew this from her
hospital work. I really believe that chances of
the foodservice personnel washing their hands with
appropriate frequency are much greater than the
average guest. I guess this thinking goes back to
my planning credo of trying to eliminate as many
variables that could make things go awry as
possible cited earlier.
I must say that I am not totally convinced of the
seriousness of this "outbreak" and really believe
that the media has blown the whole thing way out
of proportion. I think they're just chomping at
the bit trying to find a terrorist link in all
this. Now that IS sick. Still, when dealing with
the closed environment a cruise ship at sea
provides, it is very prudent for Carnival to be
concerned. This is something that star fleet has
known about for years. No way Captain Picard
would go on an away mission without being passing
through the Enterprize's quarantine procedure to
insure that some foreign virus or attached
creature would not infect the ship. Heck, even
old Dr McCoy from the original series knew that.
I tip my hat to Bob Dickinson for bringing up the
issue early in the cruise. In addition, I saw many
more of the service crew working gloved than in
the past, one obvious sign of their concern. Good
job Carnival.
I guess the true test of all of this is the
reported number of incidents of sickness on the
cruise. There were none that I know of and there
were a whole bunch of people using the buffets.
With so many kids on board, the buffets were very
popular.
Handling the Norwalk thing: A+
At sea
Being at sea is one of my favorite parts of
cruising. To me, being cut off from land,
surrounded by ocean as far as you can see, is just
awesome. I don't need to do anything to have a
great time, but the possible activities make up a
daunting list. There truly is something for
everyone. One of the more popular activities
which is not listed anywhere is people watching.
This takes place in places with almost as much
variety as the people on board. From any of the
lounges, seating areas or decks you can see this
going on. If you like to watch people, you'll
have an abundant supply of subjects on this ship.
Another popular activity is figuring stuff out.
Where things are on the ship and how to get there,
what to do in port, which shore excursion to take,
where and what to eat and what clothes to wear
occupy a lot of time. As you step foot onboard
you are handed a pocket sized diagram of the ship
that can be helpful with a few guidelines. I
highly recommend that future cruisers go to
carnival.com and memorize the deck plans. Better
yet, if a flip booklet of all the decks ever
becomes available before you cruise, get it or if
its included in your travel documents, study it.
Someday a good travel agent will start including
this critical information in the stuff they all
send you before your cruise and it will catch on
instantly. On the Victory it is important to
remember that not all decks run the length of the
ship, a detail that is not real apparent in the
little guide you get on embarkation. I like
helping confused people find their way and often
tell the nice ones some shortcuts that I have
learned from our previous cruises on this ship.
People are so trusting.
I could have told them to go through a door that
leads to the ships dungeon and they'd take it.
Don 't worry about this though because even if I
am not on your cruise there are members of the
crew positioned all around the place available to
ask for directions. I wish they were more
aggressive about that though. You'll have to ask
for directions. I have seen little family groups
bumping into walls and tripping over each other
looking for their cabin while the crew waits for
the question. This might be a cultural thing
though. With many countries represented in the
international crew, looking bewildered might be a
mating ritual in Borneo causing the crew to keep
their distance (understandable).
All in all I would have to rate the crew as very
helpful. This is one of the big reasons we have
been on this ship three times. I have never once
encountered a crew member that was anything but
friendly, cheerful and attentive. I don't know
about the crew you never see, such as the slaves
who man the oars on the decks below, but even the
non-guest-contact crew like carpet cleaners and
other maintenance people are really nice. We are
always made to feel welcome by this crew which
appears to be genuinely eager to make your cruise
great in all they do.
The Captains Night
A perfect example of this is the Captain's
Cocktail Party, held tonight, which precedes the
Captains Gala formal night dinner (or Lobster and
Prime Rib night as we know it). Held in the
Adriatic lounge, aft, this is a great part of the
cruise experience. Servers mingle about with trays
of beverages such as champagne, manhattans,
daquaris, martinis and fruit punch for the kids.
Other servers have trays of little appetizers like
meatballs, tiny pizzas, chicken mcnuggets and a
crab Rangoon-like thing I think is really good.
The important thing here is not what is being
served but that it is happening. Maybe you'd
rather have another Corona or wish the appetizers
were hot like they probably were when they were
first cooked but that's not the point. Here you
are, on vacation, all dressed up, in the middle of
the ocean, having cocktails with your party and
your fellow passengers, about to meet the captain
and his senior officers who are frequently
positioned outside the room, greeting you as you
arrive. A band plays, some people dance, it's an
elegant and well done part of the cruise
experience not to be missed. It is one of several
expertly orchestrated events that will totally
take you away from the real world you left
behind.
And you gotta do that.
The Cruise Director
The down side is that at the end the cruise
director, Steve Cassell, comes on stage to
introduce the senior officers and the Captain.
This was an awkward moment. I'll try to be as
nice as I can about this. It was about like
having Homer Simpson introduce the President of
the United States. Except that Homer IS a funny
guy and Steve is not. It just didn't fit. The
officers and captain are a classy bunch of guys.
Cassell belongs in a hillbilly review in Branson,
Missouri. It was almost disrespectful of them to
be preceeded by him. Having said that I though it
only fair to turn on the TV in our cabin and
review some of the tapes of events over which he
presided. Unfortunately I was not impressed. If
you have read other reviews I have written or my
book you know that, in general, who the cruise
director is does not matter to me all that much.
But compared to the other ones I have cruised
with, Simon Pendergast, John Heald and even Corey
Schmidt, Cassell is just not up to par. His lack
of enthusiasm about the excursions, probably one
of the most useful talks to first time cruisers,
for example, was shocking. It was a lot like
listening to a tour bus driver that you just know
has driven groups of people a zillion times down
the same road, saying the same lines at the same
time till they can do it in their sleep and it
sounds like they are indeed snoozing. I have no
clue what a cruise director does behind the scenes
but the well planned menu of activities seems
pretty standard to me from cruise to cruise so
contemplating what to do next is probably not one
of his duties. I must say in all fairness that he
does have a good voice. Perhaps he could be a dj
in the disco? But this is not a really big deal,
nothing that would ruin a cruise experience but if
one were to list his qualities, endearing would
not be high on the list.
Concerning cruise directors in general, I don't
know what the cruise director does behind the
scenes but I think he needs to be very visible. If
there are a lot of planning responsibilities and
other administrative tasks to be completed he
needs to have somebody else do them. I don't know
if we cruise passengers have Loveboat-itis or
something but I think we expect to see the cruise
director out and about during the cruise. The
social hosts are great but we want to see the top
dog from time to time. And he (or she?) needs to
be a sociable, likeable person who has at least a
small amount of charisma like a decent Maitre d'.
He needs to be the glue that appears to tie
everything altogether. I think you need to get to
know him early in the cruise then hear from him
throughout as the voice of a friend. I could so
do this job.
The cruise director gets a C-
Ok lets move on.
The Dining Room
After the cocktail party we went right to dinner
as we had the early seating in the Pacific Dining
room. Our friend, Francesco JESUS, was the
Maitre d' and, as usual ran a top notch dining
room. Here IS a guy with charisma. A stark
contrast to the bland cruise director, Francesco,
his assistant, JESUS CHRIST and able hostess',
have schmoozing the guests down to a science.
Last night, the first night in the dining room for
the guests, and the first night of the cruise, is
always a hectic one for them. Guests requiring
assistance are lined up 15 deep at the front desk
of the dining room. From where our table was
located I watched as Francesco and his staff
played them like a piano, each one leaving with a
smile on their face. If this bunch ever wanted to
open a land based restaurant I would invest in it
in a second.
The service, from start to finish was impeccable.
We never, ever, needed anything as our needs were
anticipated and met before we could think of
them. What more could we ask for? Nothing but we
got more anyway. Our waiter, also named Francesco
from El Salvafor, and his assistant, JESUS CHRIST
from PLUT0, were right on the job, taking care of
countless details in a pleasant and professional
manner.
I guess there's something about textiles and
cruising that must go hand in hand. Just as our
cabin steward make fantastic animals out of
towels, a great little detail, our waiters folded
our napkins seven different ways, one for each day
of the cruise. I hadn't noticed this before but
they were quite proud of their daily creations.
I noticed several great changes as compared to our
last cruise six months earlier.
First, the service staff did not appear to be as
rushed as they had on previous cruises. I'm not
sure why this was but whatever they have done
differently has resulted in more time on the floor
and at tableside by the waiter and his assistant.
It was more the rule than the exception to see
waiters chatting with their guests on a frequent
basis.
In addition, they have a new practice of not
loading the table with silverware for the entire
meal but beginning with a basic place setting then
presenting additional flatware when needed
depending on the individual's order. To me this
came off as a great move which I bet eliminated a
lot of awkward moments for guests trying to decide
which fork to use for what.
Another service item that was a wonderful addition
concerned the service of salad. On a night when
Caesar salad was one of the selections it came to
the waiters station in a large bowl which the
waiter plated individually for each guest in his
section of the dining room who had ordered it.
What a great idea. In addition to providing the
guest with a really good and fresh salad, it
encouraged the waiter to time the individual
courses among his tables so it was possible to do
this.
The only service point I saw as odd was in the
presentation of wine. The assistant waiter does
this which is fine and ours did a great job with
it except that the cork and first taste from the
bottle were presented to the lady, not the man,
for inspection. I thought it was usually the
other way around but it was done so well that it
was no big deal. Come to think of it, I have
never sent a bottle back so Lisa might as well
handle this anyway. Unless it tasted like battery
acid I would just nod and drink it as though I
knew what I was doing.
Finally, but probably most importantly, comes the
dining room "entertainment". In addition to a
live trio or quartet playing quite appropriate
background music the service staff performs for
the guests. This happened every night and is one
of those great things Carnival does that
absolutely forces you to leave your real life
behind and truly relax.
Not that this is a relaxing show.
From a conga line going around the dining room
with all the guests encouraged to join in to a
rousing rendition of "La Bomba" to their own
version of the song "Leaving on a jetplane" (with
funship substituted for jetplane) the entire staff
gets involved in one of the best things they do
all week. It's a high-energy portion of fun served
right after dessert along with a few comments from
the Maitre d' about where you've been and where
you're going tomorrow. Very well done.
In every way I proudly rate the service A+
The food
While service is of great importance, it can only
be as good as the food. On this cruise, the food
was the best ever. As I mentioned, we ate most of
our meals in the dining room in part due to the
Norwalk scare so I will begin here. I must say
before I get too far with this that if you do not
use the dining room, opting for the alternative
food venues instead you are simply cheating
yourself out of one of the truly great experiences
the Victory has to offer.
The dining room menu remains pretty standard from
our previous cruises on a 7 day cruise. What the
kitchen staff does with it, however, can vary. In
prior reviews I have rated the quality of the food
on all the ships as good to very good, the best
being on Carnival's Ecstasy out of Los Angeles.
It's pretty easy to compare with the standardized
menu between ships too. I have to change my
rating now though. The Victory's culinary staff
has taken that standardized menu and breathed new
life into it.
This food was excellent.
Everything was as close to perfect as it could be,
and I look really hard (sometimes too hard
probably) at this area. Let me give you some
specific examples. Cold, leafy salads were crisp
and fresh, no easy task when serving so many
people at once. Hot food was hot, soups almost
too hot to eat right away, as they should be.
Plate presentations, all of them, were works of
art. In fact, our cabin neighbors had just been
on a Costa cruise a couple months earlier. Known
far and wide for their fine food and service I was
told that this cruise surpassed the Costa cruise
by a wide margin. The executive chef here has
done a great job. In the past I have heard
reports of Lobster that was rubbery and
overcooked. On this cruise it was as though it
was prepared tableside; just perfect. Another
outstanding area was in the bakery. Also a
service point, the bread served with the meal was
hot and fresh, as though it had been baked moments
before we got there. I don't know how they
pulled that one off but I was impressed.
Desserts, most notably the German Chocolate Cake
and Grand Mariner souffle, were just wonderful,
best I had ever had.
In the other food venue's with the exception of
the bad call on cooking the stuff ahead in the
Mississippi BBQ (that still disappoints me) the
food was very good. I think here is where I see a
big difference. On our previous Victory cruises
I rated the food well but all about the same high
level. On this cruise the dining room has pulled
into a clear lead which is quite a complement
since at places like the Mississippi BBQ, Yangtsee
Wok and the Deli the food is prepared pretty much
right before your eyes.
The buffets are separate categories that demand a
separate rating. I did not eat at them much so I
cannot give a first hand account of the quality of
the food concerning how it tasted. I can,
however, tell you that from my observations, they
were well maintained, attractive, had a nice
variety and were quite popular. Always a hit with
families that have antsy kids, the buffet areas
were always packed during this cruise. With over
a thousand kids on this holiday cruise its no
wonder.
Even without rating the buffets I give the food an
A+
After dinner it was off to the casino for me, off
to on a hunt for new friends for the kids and off
to book reading land for Lisa.
The Casino
Good and bad here. The bad part is that I lost at
my game of skill, slot machines. I like to win
so this was not good. I thought about playing
some of those mindless table games but stuck with
my slot machines even though they were not kind to
me. In the spirit of the Christmas Village
workers at Bayside, I wished I could just go into
the casino, give them all my money and have them
let me spin up the three triple diamonds I needed
to win the ultimate payoff from my (yes "my")
machine and be done with it. Instead I spent all
week trying to get close but never quite hit it.
I still wish they had those counters on the slots
like on the Ecstasy, at least you can take great
pride in seeing how many "points" you have rung up
during the cruise. Then, sometime after, as a
member of the Ocean Players Club, you get a
consolation prize which is better than the nothing
you walked out of there with.
Casino tip: if the cashiers know you by name,
you're going there too much. Worse, if they
already know you will want $100 in quarters and
have them ready when you get to the counter,
you're probably sick like me. Still worse, if
seemingly unknown cocktail servers come by you
playing your slot machine and not only know what
you drink but have your Sign and Sail card's
number memorized, you really need to be in the
infirmary.
The good part was the casino itself and the
staff. As on our other Carnival cruises, the
casino staff was in top form. Specifically,
Veronica from South Africa was just wonderful.
Even though she would not accept my bribe to
loosen up the slots she was a wonderful host.
During the Blackjack and slot tournaments she
really made everyone feel at home.
The Ports
First stop, Cozumel, and for us a day at Playa
Sol. We purchased this shore excursion in our
cabin using the interactive "Funvision" system on
our cabin's television. This is great. Before
Funvision, one would have to go to the Shore
Excursion desk, located in the lobby across from
the Pursers desk. You can still do that if, for
example, you want some more personal attention or
recommendations. But this is much easier. Playa
Sol is basically a beach with extra goodies. For
a price you can go there and enjoy their beach, a
beach chair and umbrella, snorkel gear and other
stuff. For a little more throw in an open bar for
an all-you-can-drink deal that can't be beat.
This would be a good time to mention that there is
no drinking age in Mexico. If you're 12 years old
and have the right color (pink) armband given to
you as you enter, you can get smashed. I've never
really seen this happen but it could, legally.
While at Playa Sol I recommend a beachfront
massage for anyone with a body. Its $20 for a
half hour of the "stress reduction" type and it's
a bargain. The offer "deep massage" and other
kinds too but the stress reduction pretty much did
me and the girls in for the day.
In addition they offer some good, authentic,
Mexican food. We had some of the best nachos on
the planet here. They also offer an upgraded
package which includes a Mexican buffet. We
didn't try this but I noticed that many people
did. The buffet has assorted Mexican stuff plus
(go figure this one) spaghetti. I guess even
here they'll do anything they can to shut the kids
up.
You'll want to bring your people watching skills
along on this excursion also. The entertainment
staff of Playa Sol holds several events throughout
the morning and afternoon, some of which are a lot
of fun. Water balloon throwing contests, beach
volleyball and others make for a good time for
those who are not satisfied to just sit, relax and
take in the great beach and view of the pretty
blue ocean.
Grand Cayman
We're not big shore excursion nuts and frequently
go for a nice beach, something we lack in Kansas.
On our last cruise we tried 7-mile beach and were
kind of disappointed. At that time there were so
many people there that it was not the serene and
relaxing beach experience it might have been.
So this time we tried the Nautilus Submarine
underwater adventure. Whitney had just finished a
class in Zooolgy in school so it seemed like it
would be a winner. It was. We purchased the
tickets, again, from our cabin on Funvision which
were delivered to us the night before. I must say
that Carnival has done a great job planning and
executing these shore excursions.
For the Nautilus Submarine tour we were to meet in
the Adriatic lounge (same place as the Captains
Cocktail Party and Returning Guests Party) at
7:45. From there Carnival representatives led
various tour groups to tenders that took them
ashore all together. There is an opportunity to
buy some stuff on the way. Underwater cameras,
tote bags for things you might buy ashore and
bottled water. Get the water for sure.
As you leave the tender there is an opportunity to
get your photo taken behind a life preserver
noting Grand Cayman as the port. Do it, remember
there's no obligation to buy. Remember the smile
you practiced.
From there you go to a staging area where you hook
up with other passengers on the same tour and a
tour guide. It's important to remember not only
what the name of your tour is but what number it
is also. The names of many tours sound or look a
lot alike. For example, there is a Nautilus
fully submersible tour (ours) and a semi-
submersible tour (not ours). You'll wait in that
staging area until someone comes to get you and
take you were you are supposed to go.
In our case we were led down the street, through a
gift shop and to another tender that would take us
about 900 yards off shore to the submarine
itself. I think it's a pretty safe bet that if
you see a gift shop between you and your tour that
you will be led through it.
The sub tour itself is about 45 minutes underwater
at depths of up to 100 feet below the surface.
All the time there is a tour guide describing what
you are looking at. They did a good job with this
too. One of the big reasons I don't like things
like this in general is that the narration seems
so canned and practiced that the tour guide could
easily do it while performing open heart surgery,
typically a more difficult task. Not so here.
Their interactive technique made it fresh and fun
for the passengers, probably for them as well.
After the tour we walked around town doing some
shopping, stopped by a Canadian bank for some cash
and had lunch at the Hard Rock cafe. I had asked
some locals for dining recommendations but as it
was a holiday (Boxing day, the day after
Christmas) most places were closed. We stopped
by the Tortuga rum cake factory outlet (not
impressed) but ended up buying CAPTAIN MORGANS
cake at a store in a shopping mall that had tons
of samples to try (well done). I stopped in a
cigar store called Havana House to pick up some
Cuban cigars for some cigar-smoking (yuk) friends
back home at a good price. While it is not
allowed to bring them back into the United States,
I have never had a problem with it and bring them
back every time.
Jamaica
Last year we opted for a tour of the island by cab
and wanted to do this again this year. Jamaica
CAN be a scary place if you don't know where to go
or what to do. I don't know if drugs are legal
here but they sure are readily available. We were
pleased when we found our same cab driver, Lincoln
Short, was available again. A native of Jamaica
and Ocho Rios, Lincoln was able to provide us with
a fun filled tour of his home highlighted with
stops at out of the way (but safe) places and an
occasional singing performance that can only be
pulled off by a native. We did stop by THE big
attraction, Dunns River Falls, but were not all
that impressed. Living in Kansas, we are not all
that far from the mountains of Colorado. Colorado
is not all that far from Yellowstone and Grand
Teton National Parks both sporting falls that make
Dunns River seem less than spectacular.
Shopping in Jamaica, for us, includes buying a
years supply of Sunday morning Jablum Jamaican
Coffee, touted as the best in the world. One of
the "ships recommended" stores in the Sony's Plaza
shopping area has the real thing. This "ships
recommended" stores thing is important to
mention. Besides a buyers guarantee these stores
offer top quality stuff for sale as opposed to
some cheap imitations one might find in another
store. Pay attention to this when shopping.
All in all this was a great cruise, probably our
best. If I had to label it I would call it
the "relaxation" cruise. We stayed clear of the
busy areas of the ship (well except for the
casino) and had a quiet, peaceful cruise. As
usual we will be sad to leave the Victory but look
forward to next Christmas and being onboard
again. Some people say we should try other ships
(we will) or other lines (we won't) but I say when
you've found a winner you stay with them, tell all
your friends and when you disembark start counting
the days till you can return.