No Guarantee Of A Seaworthy Vessel
Written by: Kuki
To be clear, and up front, it’s plainly obvious that I am an an avid cruise enthusiast. I think cruising is the best vacation experience available. It combines vacation, travel, entertainment, and adventure, all quite inexpensively.
And I do believe the vast majority of sailings are safe, and incidents and issues are indeed very rare.
I support the industry and its innovations fervently, and that’s why I’ve so enjoyed writing about it for Cruisemates for 14 years.
That’s also the reason I became so upset last week when watching a new piece on CNN “reporting” on a story about the fire on the Carnival Triumph which occurred this past February.
When the incident occurred last February I wasn’t any happier about the way the media reported on it (overblown and hyped, when, while passengers endured some very uncomfortable conditions, lives were not in danger) than I am now with the statement Carnival made in their defence …
As reported on CNN, Carnival said, ” the contract that passengers agree to when they buy a ticket makes absolutely no guarantee for safe passage, a seaworthy vessel, adequate and wholesome food, and sanitary and safe living conditions.”
I’ve been aware for a very long time that the cruise contract referred to has always removed the cruise lines from any responsibility of basically anything that occurs on their ships, other than proven gross negligence.
However, in this case, as pressure mounted, for them using this statement for their public response and defence is truly disappointing. Yes, I’m certain there are all kinds of legal reasons as to why they must limit what they say publicly. But on a personal level, I think they need to “man up”!
In my opinion, if that statement is their defence and final policy, they should also include that statement on every advertisement they run. That would make it perfectly clear to all potential customers, and eliminate the need to dance around the legalese ramifications.
That statement also seems to fly in the face of some of the facets of the Passenger Rights Act, which Carnival agreed to in May of this year. Though even in that Bill of Rights there seems to be language which could be seen as giving them an “out”.
As someone who has stood and spoken fervently backing up Carnival’s product for a long time, including after the Triumph fire in February, I’d really like to see them stand and speak fervently backing up their product, not looking for escape clauses.
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Posted: December 24th, 2013 under Kuki.