Tag: Kuki
Tuning Up Customer Service
Two weeks ago I wrote a blog stating cruiser’s needed to take more responsibility for themselves… particularly in regard to purchasing travel insurance to cover unforeseen problems. This week’s blog entry is somewhat the opposite of that; that’s the cruise lines taking responsibility for their actions as well.
We do occasionally see people coming out and [...]
Posted: September 15th, 2009 under Kuki.
Tags: cruise, cruising, industry, Kuki, line customer service;ship complaints, travel, undefined
Comments: 9
10-Year Anniversary of CruiseMates
August 25 is the 10-year Anniversary of CruiseMates.com. We started in 1999 as the first ad-supported online cruise guide on the Internet. We have seen a lot of changes over the years, some good and some not, but we are still here and I can’t imagine ever going away.
Many of you know that Cruisemates was [...]
Posted: August 25th, 2009 under Paul Motter.
Tags: CruiseMates 10-year Anniversary, cruising 1999-2009, Kuki
Comments: 12
Nickel and Diming on Cruise Ships
Kuki’s recent blog, “Cruise Lines in Flux,” cites recently adopted onboard revenue enhancing techniques some cruise lines are now using in the face of lower cruise fares. One travel agent commented that there is a good reason for this - because his callers are only concerned about one thing – price. When the basic price [...]
Posted: May 21st, 2009 under Paul Motter.
Tags: cruise costs, cruise fares, Kuki, nickel and diming
Comments: 8
Oasis of the Seas? Kuki is ALL WET!
Kuki knocking Oasis of the Seas? It isn’t how big you make them, it is how you make them big. Calling it a “Really Huge Sucker” is not way to refer to what will the the ship that changes the prardigm of cruising forever! Oasis has about the same passenger/space ratio as Queen Mary 2, and [...]
Posted: September 24th, 2008 under Paul Motter.
Tags: Carnival, Kuki, Mega ships, Oasis of the Seas, Queen Mary 2, Royal Caribbean
Comments: 13