Year Started: 1988
Ships in Fleet: 10
Summary: This premium cruise line features beautiful ships on itineraries world-wide. Excellent cuisine, great service, roomy staterooms. Modern Luxury at value prices.
Regions:Caribbean Western, Inland Waterways, Mediterranean Eastern
Good for: Overall Service. Foodies. Value for Money.
Regions:Caribbean Southern, Inland Waterways, Mediterranean Western
Good for: Seniors. Foodies. Families.
Regions:Caribbean Southern, Mediterranean Western, Transatlantic
Good for: Seniors. Foodies. Value for Money.
Regions:Caribbean, Panama Canal, Europe
Good for: Seniors. Families. Luxury Travelers.
Regions:Alaska, Australia, Hawaii, Inland Waterways
Good for: Seniors. Singles. Families.
Regions:Caribbean Eastern, Mediterranean Eastern, Transatlantic
Good for: Seniors. Group. Families.
Regions:Caribbean Eastern, Caribbean Western, Mediterranean Eastern
Good for: Foodies. Overall Service. Value for Money.
Regions:Alaska, Australia, Hawaii
Good for: Foodies. Seniors. Group.
Regions:Bermuda, Caribbean Eastern, Caribbean Southern
Good for: Foodies. Seniors. Group.
Good for: Group. Singles. First-time Cruisers.
Family of 6, ages 12 to 73. Cruised on RCCL, Carnival, NCL, Princess. We heard good things about Celebrity and wanted to try the newer Silhouette ship. We stayed on Deck 11, Aqua Class.
Embarkation/Debarkation: Very smooth and speedy. Grade: A
Ship's Appearance: Other than some odd artwork, ship looked very nice. Grade: A-
Food: Blu restaurant was quite good. Buffets were ample and tasty. One day they served an excellent brunch. Room service the best we've ever seen. Grade: A
Fitness Center: Machines were being used longer than the suggested 20 minutes, causing wait times. For 3100 passengers they need more machines. Grade: B-
Nightly Entertainment: First two shows were subpar. Acrobat show was very entertaining. Illusionist from Ireland rather annoying. Headline singer excellent. RCCL seems to have better overall entertainment. Grade: B
Ports: Cocoa Cay was fun. Been to St. Thomas and St. Martin so many times. Would rather see new islands like St Barts, etc. Grade: B
Cruise Director: Stuart was just okay, kids thought he was a dork. Grade: C
Ship Activities: For families, there isn't a lot of structured games, karaoke, or contests. Celebrity falls way short in this area vs. other lines.There were no pool contests. Kids activities rather weak. Basketball hoop in front of ship, forcing the kids to play in gale-force winds. The Family Feud game had 15 people show up. At times we became bored and just wandered to the buffet. Grade: C-
Cabin: Aqua Class cabin was fantastic, lots of space, great bathroom and shower. We opened the balconies to our three adjacent rooms. Outstanding. Grade: A
Staff: Overall, the staff was courteous and helpful, but I wouldn't say they made any impression like some staff on prior RCCL journeys. They needed to smile more and be friendlier. Some were indifferent and seemed like they didn't care for their job. Grade: B-
Casino: Typically tight slots, staff indifferent, poorly-executed tournaments. One Texas Hold Em table that was full with the same people every night. Grade: C
Ship Vibe: This is the area that would probably cause our family not to return to Celebrity. After 10 PM the ship basically shut down. The cruise director didn't inspire. Celebrity is definitely “stuffier” than other lines, even though this was a Christmas cruise. Grade: C-
Overall: The ship's layout was very easy to navigate. The lawn on the top deck is ill conceived. Most of the space is wasted. Why not build a putting course or movies under the stars? We liked the food quite a bit more than other lines. The cabin was perfect. Entertainment decent. Staff okay. Activities disappointing. Ship vibe less than stellar.
OVERALL GRADE FOR CRUISE EXPERIENCE ON SILHOUETTE: B
We were disappointed in some of the changes made on the Reflection. We have thoroughly enjoyed Aqua Class and Blu dining on Eclipse,Solstice and Equinox.
Reflection had many more Aqua guests and squeezed the tables together,but should have been made larger. Also,there were children and a baby for dinner, completely inappropriate. We love children and babies,but dinner should be for adults.That is why we pay exrea for Aqua Class.
We enjoy dining in Blu. Breakfast time was a fiasco. Yhere were not enough waiters. The little sofas in the cabins were not sofas,but slabs of wood with hard pieces of foam on top. The quality of the food at dinner was just fair. I guess we cannot expext gourmet.
Our cabin attendant was superb. His Name was Ozy Fortado and he was the best we have ever had in 24 cruises. We are going again in April on the Equinox and hope everything will be as wonderful as it was when we were on there in January of this year. Happy Sailing.
11 night cruise in balcony cabin on level 6. Nice cabin and large deck. Bathroom is one of the best we have had with a decent shower size. The ship was beautiful and roomy with lots to do on sea days. But, the food was nothing compared to what we experienced several years ago on Celebrity or other cruise lines since. Connecting to the internet was very complicated for many, especially trying to use your own devices. Because of the quality of the food we would not wish to take this ship again.
We love the new Celebrity Summit since it has now been "Solsticized" and we are Thrilled that Celebrity Cruise lines No LONGER serves Foie Gras due to the torture invloved in creating this liver dish. Now my family and friends can finally enjoy dinig at Normandie and The Murano restaurants! We did celebrate by partaking in the "Five Senses" wine pairing dinner at the Normandie.
The ship has a Hip and Modern feel mainly in the new venues including: BLU Restaurant, Bistro on 5 cafe, Cafe al Bacio, and Martini/Crush Bar. We LOVE Blu and we think the outdoor pool area is actually nicer than on the solstice class ships. It has a better flowing design and the 2nd pool is deeper. The Solarium on the Summit is not as Stunning as on the solstice ships, however, the pool is much, much, nicer: thallsotherapy pool and 4 large spigets that will massage your neck and shoulders.
The theatre is not noticably smaller and has comfortable bench seating and better shows that we saw on the 12 day Silhouette. The Main Dining room is Gorgeous and we think much prettier than the Solstice "HollywoodGlam" style.
We love this ship and we enjoyed the 5 stops on this cruise. Also, We discovered that you can fly Business/First on American and Delta for a tad more than coach when flying into san Juan. What a treat that was!
We will continue to travel on Celebrity for many reasons, mainly the great service, outstanding food, fun Martini Bar and Beer tastings at Michaels Club.
And now that Foie Gras is no longer available we feel good that we are not condoning animal torture by spending our vaction cash on this cruise line.
We were a party of six cruising the Panama Canal on the Infinity. All of us had been on Holland America last year (Eurodam), most of us had been with either Carnival, or other Celebrity cruises before.
I'd say the food was good to great. The soups were consistently disappointing (other than the French Onion Soup, which was ordered at least once every evening). Buffets were good, but not outstanding. Specialty restaurants ... we tried both and Qsine was absolutely off-the-charts great and a worthwhile experience. But on the whole, the food left us feeling like Holland America was a touch better.
Service (Jaya/Emilio) in the dining room was superior and staffing in general made for a great time. Be aware that you can get special deals on the Specialty restaurants (sometimes, even 2-4-1) later on in the cruise.
The itinerary certainly was enjoyable. If you take this cruise, definitely wait to do the zip line in Puerto Vallarta. One consideration ... for some people, 15 days is a long, long time to be at sea. Especially so if you have to consider time before and after cruising.
All said and done, it was agood cruise but not especially a great one. I believe Celebrity charges a premium price and at least on the Infinity are failing to provide the extra value that price commands. I considered long and hard while on the ship whether to take advantage of some deals to re-book ... and in the end declined. I think my vacation dollars will go back to Holland America or try Princess before I come back to Celebrity.
Very nice ship, well layed-out balcony cabin (9178)and seemed clean. Cabin air was very dry so left balcony door open at night to get some moisture.
Over 1/2 the daily activities were fee only, many casino related. There are at least 4 fee only restaurants (some $40 per person), the usual art auction characters hawking dubious "collectibles" and the broadway type revue shows that are exceedingly bad with lip synching.
The comedians on board were excellant, 1 from the US, 1 from Wales and 1 from Ireland.
Food was passable, buffet on deck 14 was good altho every carved meat selection was extremely overcooked.
Breads and pastry were not good, french bread tasted stale and the morning croissants were harder than my head. Very poor pastry chef.
All in all, for a cheap cruise, not a bad deal, wouldn't rush back tho.
Just got back today (Sept 14/12) from a Celebrity Cruise on Millenium and it was the worst cruise I have ever been on, and have been on several. The food was so so, the varity of the food was poor, our cabin with a deck was tiny, the room was dirty, and the ship was plain. The entertainment was ok, but not great, and the debarkation was a disaster, with 3 ships getting out at the same time in Vancouver in a small area it was crazy. Many people missed flight the line up to get a cab was 500 people long.
Talked to one gal who worked there for 20 years said she never saw it so crazy. The could not get the luggage off the boat, they were backed up for hours. Will never book with this cruise line again. Also spent $150 for a photo package that had 10 photos, they gave me the CD but only let me look at the photos they already printed of us, and if I wanted them also it would cost even more then the $150. They said they wouldrather shred the photos then give them to me as part of a package, all I get is the CD.
My wife and I took our first cruise on a Celebrity ship (Infinity) because it was part of a church group. We have been on several Royal Caribbean cruises. This last frontier trip to Alaska was a hit and miss for our group.
We had great weather at all ports. August 17. A few couples had morning excursions cancelled because of fog. They were unable to fly out. Ketchikan is a quaint town to walk through. Creek Street is fun with it's shops and river filled with salmon. Juneau provided my best memory. I took a float plane to a remote river and fly fished for pink salmon and dolly varden. I caught close to 40. the salmon on streamers, the dolly's on plastic eggs. Be prepared to wait for an hour or two to get off the ship. The tender process is horrible.
The Tracy Arm passage was beautiful and the glacier view pretty good. In Skagway, another cute town, we took the bus instead of the train up white pass. This way we were able to make many stops to take photos and also travel far beyond where thetrain turns around. Into the Yukon we went. it is a visual delight. The next stop in Victoria is a big miss. You don't port until 6pm. They need to make a change here. Overall the excursions are expensive.
The food was only fair. We had to return steak many times, not cooked how we ordered. The wine selection was very good. There should have been more salmon and fish options. The burgers by the pool were good.
The onboard entertainment was good, the naturalist, Brent Nixon was funny and informative.
We saw 1 bear, a few whales, and 1 eagle, all from such a long distance away that we were unable to photograph them. I suggest you research well before you book this alaska trip.
Celebrity did a wonderful job of lining up speakers of interest for this long transatlantic cruise. There was plenty of activity to keep everyone busy for the many at sea days. Dining was a bit of a disappointment as we felt the quality was not quite up to Celebrity standards based on our past 15+ Celebrity cruises. None of our shore excursions were booked through Celebrity, but the excurisions we took (booked at the ports) were excellent. In the Azores, we went with Ricardo on a tour of the green and blue lagoons...very nice. At LaHavre, we simply took a bus across the river to Honfluer and had a wonderful day just visiting the village. The PROBLEM we encountered was with Butler Tours of Cobh,(Cork) Ireland. Due to weather conditions the ship did not port at Cobh as scheduled. We, along with my sister and husband had pre-booked a tour with BUTLER TOURS. BUTLER TOURS states in their policy that a refund will be issued for the tour if the ship cannot port as scheduled. Butler did provide us (my wife and I) a refund, but denied a refund tomy sister, and here is the reasoning. Just a few weeks prior to sailing, my sisters husband was killed in a tragic accident. A week after the funeral, she wrote to BUTLER TOURS asking about their refund policy in an instance such as this, stating that "we (meaning her along with her now dead husband) will not be taking the cruise". She was considering other options, such as bringing a son on the cruise with her, or transferring the tour tickets to me and my wife to provide to another couple on the cruise. When BUTLER TOURS replied to her that no refund could be given, she wrote again stating that she had determined that she would take the cruise and bring her son along with her, so that the tour tickets could still be used by her. BUTlER TOURS then replied stating that they had cancelled her booking and "given the tickets to another couple who had earlier faced a similar situation". NEVER had my sister indicated she had any intention of cancelling the tour - this was something BUTLER TOURS did on their own based on the commet my sister made when she indicated that "we" (meaning her and her now dead husband) could not make the cruise together. BUTLER TOURS failed to allow her to make other provisions or to transfer the tickets. Now, with the cruiseship not porting at Cobh (Cork), BUTLER TOURS did set about to provide refunds to those that had bookings as per their policy, but refused a refund to my sister. I am sure that all of us find this to be totally unacceptable....if anyone deserves a refund it is a widow faced with difficult decisions and unexpected issues. BUTLER TOURS is being brutal in their stand on this claiming an intent to cancel, which is not true.
Celebrity Millennium - Construction Cruise not Modern Luxury! This is our first time and also our last time on Celebrity due to poor management handling of various guest experience. 1st day: our in-room safe was not working - once place our valuable in the safe, the battery went out and we were unable to access our safe. The ordeal lasted more than 3 hours - kept on sending different crew member to resolve the problem, but no one could fix it - we ended up not using the safe through the entire cruise and hid our valuable in our suitecase under the bed. Toilet seat loose, almost off its hinges. Veranda is filthy, debris and remnant from previous guest not once cleaned during our 5-day cruise. Requested private table for two for second seating [prearranged 3 months prior to cruise] - was told by Celebrity reservationist to upgrade [by paying more money] to Concierge Class to get better dinner seating request - we agreed to the upsell and paid additional up charge to Concierge Class. First night, we were seated in a large table w/a group of other family - spent1 hour just to get private table for two as we originally requested - they sat us in a make shift table below stairwell, over looking the bus station, service doors straight into the kitchen. Also, noticed that half of the dining room has brand new carpeting w/rich beautiful red colour, while our section has a drabby brown fading old carpeting. Service staff in general was not very happy or friendly - often expressed that they'll be in dry dock and they won't have any income, but still have to work. They were replying our our tips to support their family [back home]. Buffet cooks were very unfriendly, intimidating and some quite rude and uncaring toward guests, but very nice toward officers and fellow crew members. Construction workers were working through out our entire 5-day cruise - pounding, drilling, scraping, shouting and arguing in public areas through out the ship. The Promenade and Sunrise Deck resembled construction warehouse and lumber yards. Equipments and supplies were placed in public area - lounge chairs were roped off and piled up to accommodate lumber supplies and equipments. Please check out you tube link below to experience what we had to endure through out our cruise:
Wrote to Celebrity CEO - letter was intercepted by Sr. Exec. Rep. - not once apologize nor acknowledge the construction concern ... offered $150 CAD toward future cruise on Celebrity. Celebrity expected to compensate our "botched" Western Caribbean Cruise by this offer [we spent this amount just on tips to the crew whenever we cruise on Holland America Lines].