Regions:Caribbean Western, Inland Waterways, Mediterranean Eastern
Good for: Foodies. Seniors. Families.
Regions:Caribbean Southern, Inland Waterways, Mediterranean Western
Good for: Foodies. Seniors. Families.
Regions:Caribbean Southern, Mediterranean Western, Transatlantic
Good for: Foodies. Seniors. Group.
Regions:Caribbean, Panama Canal, Europe
Good for: Seniors. Families. Luxury Travelers.
Good for: Foodies. Seniors. Families.
Regions:Alaska, Australia, Hawaii, Inland Waterways
Good for: Seniors. Singles. Families.
Regions:Caribbean Eastern, Mediterranean Eastern, Transatlantic
Good for: Seniors. Group. Families.
Regions:Caribbean Eastern, Caribbean Western, Mediterranean Eastern
Good for: Foodies. Seniors. Luxury Travelers.
Regions:Alaska, Australia, Hawaii
Good for: Foodies. Seniors. Group.
Regions:Bermuda, Caribbean Eastern, Caribbean Southern
Good for: Foodies. Seniors. Group.
Good for: Group. Singles. First-time Cruisers.
My partner and I just returned from another wonderful Celebrity vacation, just a week ago. This particular cruise we chose to do a back-to-back cruise on board the GTS Celebrity Summit. The itinerary was as follows:
September 5-12: Bermuda, sailing out of Cape Liberty September 12-26: New England and Canada, sailing out of Cape Liberty
We have only been cruising for about 10-years now, so we do not quite have our Masters in the High Seas, but we have sailed many times with 95% of our cruises on Celebrity. The other two were on Princess (an awful experience as noted on another review - staying on the banks of the Amazon would have been better) and Carnival (which was fine for a first cruise to get my feet wet).
Our Concierge Class cabin was 9038. We have stayed in this cabin on all of the M-class Celebrity ships. The room is nice and provides a "bump-out" veranda, which is close to two times the size of an average veranda. The views forward and aft are amazing - as well as directly out to sea. We also like being directly belowthe Spa.
So, our flight into New York was uneventful thanks to American Airlines. We overnighted at the Marriott Residence (if you have the opportunity, the Courtyard next door is a star higher). Our adopted Jewish mother, Parrot Mom, e-mailed us Saturday evening to let us know the Summit was going to be late coming into Bayonne as the ship had battled a couple of days at sea thanks to an earlier hurricane. Rather than an early arrival, we opted to arrive around 2:30 or 3 PM, which was smart. Others who did not get the message were waiting to board for many hours. We breezed right through check-in, got our Sea Pass cards and joined the throng of cruisers waiting. The =X= ship had recently arrived, so passengers were still in the process of disembarking and the crew was cleaning her for our voyage.
We boarded around 5 PM and set sail just after 8 PM. The red, white and blue lights from the Bayonne Bridge were beautiful. We were serenaded all through sail-away (and our dinner on our veranda) by our neighbors who brought along their guitar. It was peaceful and beautiful listening to them both sing for a couple of hours.
After two days at sea we enjoyed docking at the Royal Naval Dockyard. We followed an avid Bermuda-Cruiser's advice and decided to work our way back in. That is, our first port day we took the ferry out to St. George's. (We purchased the two-day ferry / bus pass - great deal!!). The high-speed ferry was a nice ride. We enjoyed the sun, while we had it. St. George's seemed like a sleepy town. Lots of shops, but truthfully we never saw much of anything we wanted to bring back. Perfume shops seemed to be the big push from =X= and St. George's. We visited the "Unfinished Church" which was amazing to see, and also the Somer's Garden which was a great experience. We had a Dark and Stormy and a Rum Swizzle at the Swizzle Inn, along with a huge plate of excellent Nachos! This was after our tour of Crystal Caves (which was a joke to us). The tour guide "Ron" at Crystal Caves was over the top. Actually, he aided in ruining the experience. Just an awful, awful guide. Nonetheless, the drinks at the Swizzle Inn took that bad vide away!
The following day we took the ferry to Hamilton which was a bustling town. Hit the touristy shops on Front Street. The HAL Veendam was docked there as well, but there wasn't too much traffic. When we returned from Hamilton we decided to do a Jet Ski tour. In Bermuda one cannot take off on a Jet Ski rental, but must go in a group. This was fine. The Yamaha jet skis were all brand new and large! The "tour" was about 60-70 minutes. There were around 8 of us. Our leader took us all over, under the "Worlds Smallest Drawbridge", through St. Georges, and even out in the Atlantic! At one point he had to come back to me (I was the last in the formation) and told me I needed to "keep up with the group". After awhile I abated the fear of wiping out and had a blast. While we were skiing in the ocean, the skies opened up and it began to rain. If you haven't been on a Jet Ski while raining, it feels like little needles all over your body! All in all, it was very fun.
Our last day we stayed local in Dockyard and visited the craft market, stores, the fort or Dockyard and had an amazing lunch at the Frog and Onion. We tried hopping on the little white train that stops at the ship (complimentary) and takes you through Dockyard, but the train would always stop at the NCL ship first, so when it got to =X=, it was full of NCL passengers... and they weren't getting off! Once again, we walked to the town, which is a very nice walk around the marina and only takes about 10-15 minutes.
We walked up to the man-made beach at Dockyard, where they boast of Jet Skis (not the two we rented, which was right at the Marina and ferry ticket booth), a food court, canopied bed areas to lounge about, etc. We took one look, walked around for maybe 15-minutes and left. To us, it was a joke. They were trying to get us to come back for an evening party and kept saying, "And we have beautiful girls... lots of beautiful girls... " yeah, whatever, LOL. It looked like a younger party scene anyway. Just kind of trashy and blah.
Luckily for us we were in between hurricanes. As we were having lunch at the Frog and Onion, once again the clouds opened up but this time it was a non-stop downpour. The thunder claps were some of the loudest I have heard. Soon thereafter we were back on the ship and headed back to Cape Liberty, with another day at sea.
Bermuda was a great trip. I proposed to my partner on the journey back to the US, so it will be memorable for us. While we would consider going back to Bermuda, we prefer the Polynesian Islands and other Caribbean islands to Bermuda. It was a fairly clean island though and glad we were able to go!
When we arrived back in Bayonne, we were able to disembark quickly as we were sailing on the New England / Canada voyage as well. We visited Ellis Island and the Statue of Liberty while we waited for our second boarding. Visiting Lady Liberty is an emotional experience, or it was for us. What we both found not only endearing but warm-hearted were the thousands of tourists we saw and how ethnically and culturally diverse everyone was... not the stereo-typical White person, but so many groups were there to honor and respect our country's freedom and one of the symbols of her freedom. I found myself being extremely proud to be an American... and we found ourselves very proud for walking up to the crown in Lady Liberty. It was a memorable experience, for our legs and calves as well as our well-being!
When we re-boarded the ship, there was a slight problem with our Sea Pass cards. They ushered us over to a couch and kept us content on champagne while we waited. Then it was time to sail away, again!
This was our second time on a 14-day N.E. / Canada cruise. The colors were just beginning to turn, but we saw many deep reds and oranges while in Canada.
We had 5 "Sea Days" along with the following ports:
Newport, Rhode Island: Our second favorite port on this cruise. Typical white-steepled churches, quaint shops and very nice locals. We took the morning and traipsed around the marina-town and later took an excursion to see the Mansions and do the Cliff Walk. We saw the Breakers (Vanderbilt's) mansion, which was a great tour! The Cliff walk was partial, but so glad we did it. The weather was nice, sunny with some clouds. Tour directors were great and the people we met were fun!
Boston, Mass.: We couldn't wait to arrive in Boston. Our adopted Jewish parents live here, Parrot Mom & Parrot Pop. They picked us up at the pier in the late morning. After some great hugs and a port-side reunion, we hopped in the car and Parrot Pop drove us to the Prudential Building where we boarded a WW2 amphibious vehicle for the Boston Duck Tour. It was an 80-minute tour and quite nice! The tour guide was hilarious and informative. After the tour we were treated to lunch at Skip Jacks, where we had by far, the absolute BEST lobster rolls (1/2 pound of meat!), clam chowder, Bloody Marys and Steamer clams. This was followed by the restaurants very own and famous Chocolate Bread Pudding. We made the trip back to our Summit, said some tearful farewells and re-boarded.
Portland, Maine: After arriving, we quickly boarded our coach and headed for downtown Portland, where we enjoyed a down-town educational tour. Then we were taken to Kennebunk and Kennebunkport where we enjoyed more history from our luxurious coach, a couple of hours of shopping and clam-eating (the best fried clams is at the Clam Shack!) and strolling through this very quaint town. I have to say though (and being a liberal doesn't spark this question), why does Bush fly his TEXAN flag at his estate in Maine? I was put off by that alone... oh well. I digress...
Bar Harbor, Maine: (Otherwise known as "Baaa Haaaba"). The last time we visited this quaint village, was during Hurricane Wilma in 2005. We didn't get to see much. This time however, we were able to enjoy our walk through town. Enjoyed a repeat lunch at Geddy's (Crab and Lobster sammies, but not as good as Skip Jacks!). We found a couple of pet stores where we enjoyed spending time and buying souvenirs for our "Bear" who we had to leave at home. The shop keepers and shops themselves are fun to visit. The people are nice, and [generally] quite happy to visit and welcome you... except for one shop, "Sun Catchers". We won't get into it here, but will be posting a negative review on the shop keeper. In short, one of the grumpiest, unhappy people we've ever met. We felt compelled to actually picket his store after his abrasive and rude treatment, but thought better of it. We decided to just snap a picture and post on the Internet. Much better coverage that way!
Halifax, Nova Scotia: Again, the last time we were here it was pouring down rain and we did not see much. We enjoyed this visit very much. We took the HOHO bus on their three different routes. We enjoyed getting off at various spots such as the Citadel, Public Gardens (a true Victorian garden) and downtown Halifax. We walked, and walked and walked. Had a wonderful lunch at a cozy jazz club / pub tucked far away from the tourists! There were a lot of bees though! Early in the morning we were enjoying some coffee and pastries at a coffee house, across from where the ship was docked and the bees just came out of nowhere! We found lots of bees in Prince Edward Island and Quebec too, though. Interesting.
Quebec City, Quebec: Our favorite port on this cruise. We overnighted here and enjoyed our two days in Quebec. We walked through Old Town the first day. We found a jeweler who was able to repair my partner's bracelet. The cobblestone streets make for a good workout, too! We found a French pastry shop and brought back to our cabin some yummy maple desserts! The second day we tried to get lost away from all the tourists. We took the funicular to upper or "new" town, walked through the Chateau Frontenac and then found a cozy little restaurant where we enjoyed first-hand, Canadian French Crepes for breakfast! What an amazing experience! We tried the ham and cheese crepes with Béchamel sauce... truly it was a wonderful treat. We found that most shop keepers and locals appreciate a "Bon Jour" or "Merci". This really goes a long way with the locals. Even if one doesn't speak French. They appreciate the tourist respecting their homeland and native language. Sadly, we found so many tourists and cruisers who really didn't care... or wouldn't make an effort (remember the term, "Ugly American"?) Of course then there are the tourists who sport their HUGE red, white and blue flag covered sweat shirts, ball caps, American slogans, etc. I don't get it... you're in someone else's country, and you're advertising your own. Hello? The weather was amazing the first day, and the second day we experienced cold and lots of rain! We made it in time to our ship where we were cozy and cocooned in the Aqua Spa. We floated around in the Thalassotherapy Pool and watched the rains come down, pretty hard as we sailed away from our favorite port.
Charlottetown, P.E.I.: I really tried to get into the "Anne of Green Gables" movie before we left home, so I would understand this fictional person and her hometown. I couldn't, but still enjoyed Charlottetown! The town is very walk-able. It appeared as though they have a large theater following, and were currently running, "Hairspray", starring George Wendt as Edna! It's a shame a matinee was not playing, as we would have enjoyed watching the show. Instead, we walked and walked, taking pictures of churches, gardens and the beautiful sea before us. We stopped for lunch at the Lobster Wharf for a (you guessed it) lobster lunch and then strolled through the terminal where we enjoyed the local artisan crafts. We boarded the ship and sadly bid our farewell to Canada and prepared for two glorious days at sea.
So I'm afraid we weren't able to share too many "exciting" events at our ports of call. This particular cruise was a wind-down for us. It wasn't as jam-packed as our European or exotic cruises, but still, just what we needed after a year of work and daily structure! Besides, we have been to most of these ports before, so it was refreshing to step off the vessel and walk around town, taking in whatever new sites we could.
A little about the GTS Celebrity Summit:
Our favorite ship so far is the Constellation. Although she is an older ship, her service speaks volumes. We were under the assumption that the Summit would be a close second, if not a steady tie. We were sadly mistaken. Please don't get us wrong, we immensely enjoyed our two cruises on board the Summit, but it surely isn't the Constellation. No, there were no "pod problems" as one particular avid Princess cruiser continually slams the Celebrity forums about, lol. Not one mechanical problem on either cruise actually (unlike the many on our one Princess cruise). That's a different review though...
Sure the Summit is older and she is beginning to show her wear and tear, but the staff does an amazing job ALL day and ALL night. Every time we stepped foot outside of our cabin we found the staff vacuuming, dusting, sterilizing, wiping down banisters and rails, painting, cleaning... you name it! Yes there is rust in some areas, but come on people... it's a SHIP! She spends between 48 and 52 weeks a year, at sea! To all the crabby and grumpy cruisers who find a chip of rust or worn carpets / wood distasteful, perhaps you're vacationing in the wrong venue. Honestly, by the time we got off the ship, we turned around and looked at her and both of us commented on how quickly they were able to re-paint everything! If not the whole hull, they re-painted a good portion of it. She is still a beautiful ship.
Although the service was great, it was not to be compared with the Constellation... perhaps even a little less than the Infinity. Still, the staff for the most part went out of their way to please every guest. We were more shocked with how many of the tourists spoke to the staff, in condescending tones! I don't know what it is about some vacationers, maybe they're as arrogant and rude at home... but I was always taught to treat others with courtesy, dignity and respect. I wasn't taught to bark orders at someone if I was patronizing their store, hotel or ship.
Food: We read some very mixed reviews on the MDR and other gastronomical venues. In short, we LOVED the MDR. We had a lovely table for 2 (table 537 first leg and table 555 second leg) on Deck 5, overlooking the MDR's 4th deck and a good part of the 5th deck. Our servers on both legs (and Sommelier) were very good and quickly memorized exactly what we liked or preferred. Sure there may have been an "off-night", but don't we all have off-moments? Their service was very good and the food was wonderful. If I could ask for one small change in the menu, it would be to use a little more spice. The food in the MDR was exceptional. The food was always hot, always! We never sent anything back. The portions are smaller as other cruisers have mentioned. This is a GOOD THING! Baked Alaska night was a blast; we enjoyed cheering for our team!
The poolside grill and Waterfall buffet were always good. We enjoyed the inclusion of Indian and Asian cuisine. Also, every night there was a carving station at the buffet where pork chops; steak, turkey and ham were in abundance. Of course the pasta bar, salad bar and pizza stations were good... as always. Sometimes it's nice to get away from the pomp and circumstance and find a quiet table for dinner. We did this a few times!
Normandie is the specialty restaurant. We had dinner here once. Since we had a $1200 cabin credit, we were actually looking forward to having 2 or 3 dinners here; however, once was enough. The quality of the food was amazing, as it always is... but the menu is lacking in options. The M-class specialty restaurants changed up their menus a couple of years ago (minor changes) and with a couple of exceptions, the same items are on there. By the time we ordered wine and an additional gratuity (and the $35 pp charge), we didn't feel it warranted a bill of $120, so opted out. Interestingly the same staff works in the Aqua Spa during the day as well. We found some of their behavior to be a little on the snobby side, which was weird. In Normandie, they were happy as clams, and bent over backwards but during the day at the Aqua Spa, they seemed put off.
Our cabin attendant was good. He was not exceptional, as we've had in the past. I think he had a few off days. His behavior was always respectful and courteous, and he would generally give us anything we needed. I didn't feel that "extra mile" that we feel from most of the staff. We did not give him an additional gratuity, but we did leave some San Francisco gifts from our homeland, for him and the assistant, along with some other goodies.
Charmaine is the Spa Manager and she is remarkable. She remembered us from a Baltic cruise a few years ago and treated us like royalty! We each enjoyed the Persian Gardens (almost daily) as well as hot stone / deep tissue massages. The Spa staff was always friendly and helpful.
We found the entertainment to have been the best we have ever experienced on a Celebrity voyage. Two different magicians (one was amazing, one shouldn't have come on board)... the aerialists were terrific and the Celebrity singers and dancers were superb. They didn't do any hokey numbers, in bad drag. Instead, they remained in professional dresses or evening wear and sang / danced their hearts off. What a refreshing experience for us! They had a special impersonator and she was just spectacular sang and impersonated: Barbara Streisand, Whitney Houston, Celine Dion, Arron Neville and many others. Definitely the highlight!
Oh yes, the chaise lounge hogs are still there. I think we sat next to the "epitomy" of them all. He strolled through the Aqua Spa area in the morning, and put some of his things on two chaises. He came back sometime after lunch (a few hours later) and put a NOTE on each chair, "We are still here, just across the T. pool on the other side." We were taken aback. He never did come back to sit on the chairs, but his wife did for about 15 minutes, this was well after lunch. Unbelievable.
Yes, the pushy people. One of our gripes (seems they were all cruiser-related, LOL) would be the passengers who, when the elevator door opens, they jump on, without letting other passengers get off first! Hello? Oy vey.
The buffet bandits. These are the people that have to get "every cent" worth... afterall, you hear them say, "I paid for it!" and by golly, their trays, and overflowing plates show it too. I wished Celebrity would show the movie, "Supersize Me". That ought to put a little damper in the greed, wouldn't you think? LOL!
So in short (although this was a little lengthy!) we enjoyed another fine Celebrity cruise, and will be looking forward to sailing with her in the near future. Currently we are booked for a Transatlantic Crossing on the RCL Jewel of the Seas for next September, but for the right itinerary, would definitely hop on board another =X= ship, no questions asked!
If you have any questions or comments, please feel free to write us at: email@example.com. We both enjoy international travel and cruising immensely and not too long ago was a board moderator on a cruise board. It seems I am still meeting people!
Happy and safe travels to all.
Last January we cruised on the Solstice with Capt. Dimitrios Kafetzis and had a memorable cruise. We booked the Solstice again in order to experience the new Aqua Class cruising. Since we published a review on the Solstice in January, we will refer readers to that review on this web site for a deck-by-deck description of this gorgeous ship and focus this review on the delights of cruising in Aqua Class. We had a warm welcome aboard and the week proved to be equally enjoyable.
EMBARKATION On Sunday morning, with light traffic on I-95, it took us less than half an hour to travel from our home in Boca Raton to the ship in Ft. Lauderdale, where the embarkation process was so smooth that we were on board in 15 minutes. Alas, the staterooms were not yet ready, so we proceeded to the Ocean View Cafe` for lunch. At 1:00 pm, while we were eating, the announcement was made that our cabins were ready.
SHIP OVERVIEW Under the supervision of Hotel Director Sue Richardson, the ship is kept in excellent condition: Solstice is less than two years old and looks just asnew and sparkling as the day she left the Meyer Werft shipyard – just celestial as she was on our first cruise.
The Solstice (2008) is the first of a class, the ship's dimension are 122,000 gross tons; 1,033 ft. long; beam is 121 ft. and a draft of only 27 ft. Celebrity's next two ships in this class are the Equinox (2009) and the Eclipse (2010), in cookie cutter fashion, and the Silhouette (2011) is in the works. Guest capacity is 2,850 and her crew numbers 1,200.
There are 130 staterooms in the Aqua Class which are identical to the deluxe ocean view cabins with veranda (194 sq. ft. with an 54 sq. ft. veranda and 299 sq. ft. with 80 sq. ft. veranda for the wheelchair accessible cabins). Some of the features in the Aqua Class cabin are queen size beds, 32"LCD TV, wireless internet access and a table with two reclining chairs on the balcony. Special amenities in these rooms include the following: Complimentary dining in the Blu Restaurant (clean cuisine, spa style food); upgraded bathroom amenities; plush robes and slippers; oversized towels and contour pillows; sound and aromatics for relaxing: complimentary Italian Spring Water; Carafes of infused teas daily; daily canapes; available full breakfast in room service; daily breakfast in the Blu restaurant from 7 to 9 am and finally Concierge Services! Waiting in our stateroom were a bottle of French Brut Champagne, chilling in an ice bucket, and fresh flowers.
SERVICE & FOOD Service on board any vessel takes its cue from the Captain and Dimitrios is a friendly and outgoing Greek! All week we had marvelous service and were aware that he made passenger and crew safety a priority on the ship.
Aqua Class is aimed toward a healthy life style and dining in Blu was always interesting. For years we have been grumbling that ship portions were always too large --- Blu has achieved perfection in portion sizes. We always felt satisfied after dining, but not bloated. The décor of Blu is lovely: windows to the sea provide a terrific backdrop, overhead a gorgeous chandelier, in crystal and cobalt blue, evokes thoughts of Santorini and the Greek Isles. The chargers and plates were uniquely shaped and in whites glass and cobalt blue as were the water tumblers. The whole effect is understated beauty.
We asked the Maitre d' Dariusz Chowaniec if we could have the same waiters each evening -- Wilmer Castillo and Santos Ramirez because they were so wonderful. They were prompt and remembered all our likes (i.e., lemon wedges for Mary). We had an excellent sommelier, appropriately named Napa, and every evening assistant Maitre d' Marjan welcomed us. Dinner at Blu Restaurant was always a pleasant and relaxing event.
Appetizers: Seafood ceviche, empanadas, baked goat's cheese, soft shelled crabs, beef carpaccio, lump crab martini, etc.
Soups: Chilled sweet pea with crab and toasted almonds, tortilla soup, spicy roasted plantain and corn soup, etc.
Salads: Endive, Blu Caesar salad, Boston bibb and arugula, Shaved fennel and blood orange emulsion, etc.
Entrees: Broiled Atlantic salmon, roasted chicken breast, NY strip, braised lamb shank with couscous and glazed carrots, etc.
Desserts were tiny and light and included crème brulee, a variety of fresh sorbets like mangoes and ginger, etc. Many desserts were mysterious and surprising.
We also highly recommend the upscale Tuscan Grill restaurant, where we ate and were very happy with the gorgeous veal chop and the delightful ginger snap tulip cup filled with wild berries and mascarpone cream for dessert. Vincent noted that wherever he ordered meat entrees (fillet Mignon, New York strip, veal chop or prime rib) from the Grand Epernay to the Tuscan Grill and the Ocean View Cafe, they were the best at sea.
Perhaps our loveliest meal was with Captain Dimitrios on the first formal night in the Grand Epernay dining room. He is a wonderful story teller and he regaled the table with parenthood tales. The very democratic captain used the dining room menu as his table menu. Excellent! Yet, we did notice a difference between this cuisine under Executive Chef Mischa Graafman and that of Executive Chef Mikael Tochetto on our last Solstice cruise. Chef Tochetto used a superb mix of French and Italian cuisine, while Chef Graafman's cuisine has overtones of Holland America and Indonesian spices. As the Latin maxim says: "De gustibus non est disputandum (no disputing about taste)". We met many officers who were always courteous and friendly, especially the Food and Beverage Manager Michael Bramlett, who was everywhere and his work was evident.
CABIN Wheelchair accessible cabin #1538 is spacious and just like the one we described in the January Solstice review. The nicest thing about it is the automatic door opener and the huge bathroom. Mary had a fall in the bathroom and four stewards including John our steward and Roman and two others plus Medical Assistant Alistair all rushed to help and still the bathroom was not crowded. Alistair took us to the Hospital Facility on Deck 2 where Dr. Cosmopoulos(?) was wonderful and caring; he took x-rays and wrapped the knee. All gratis! The facility and the Doctor were terrific.
ENTERTAINMENT Cruise Director Paul Baya has an excellent voice. He did a rousing rendition of "Stand by Me" at the Elite Cocktail Party. We especially enjoyed the Sipra Band and the two girl singers: Janisa and Maricel, and the male vocalist Bryan Allan. The Tony Viviano Quartet in the Ensemble Lounge did a lovely job on our favorite "Green Sleeves". The Solstice singers and dancers produced peppy shows and the Solstice Band provided excellent entertainment.
There is plenty to do on board and even educational courses, one can play Bocce on the lawn on Deck 15. Get out there!
PORTS OF CALL
Day 1: Port Everglades, Ft. Lauderdale FL Depart: 4:30pm.
Day 2: At Sea.
Day 3: Georgetown, Grand Cayman Arrive: 9:00am Depart: 4:00pm
Day 4: Cozumel, Mexico Arrive: 9:00am Depart: 6:00pm
Day 5: Costa Maya, Mexico Arrive : 8:00am Depart: 6:00pm
Day 6: Roatan, Honduras Arrive: 8:00am Depart: 5:00pm
Day 7: At Sea.
Day 8: Port Everglades, Ft. Lauderdale Arrive 7:00am.
DEBARKATION The debarkation process went very smoothly. After our breakfast in the restaurant Blu, we returned to our cabin and waited for a crew member that the Associate Hotel Director Sheldon Thompson had arranged to help us. We are both disabled and need assistance, even though Mary has a motorized wheelchair and Vincent has a scooter, we also use a walker for short distances. This time Vincent's scooter broke down on one of the ramps exiting the ship and, fortunately, the attendant that was accompanying us helped to bring the scooter down. Thanks again to the crew for being always helpful and courteous. By 10 am we were back home in Boca Raton.
CONCLUSION Even though we have done many Caribbean cruises, this was our first done in August. We usually prefer to cruise the Caribbean during the fall and winter months, when the chances for tropical storms and tempestuous seas are low, but to our surprise the weather this time was great. Vincent enjoyed the view from our starboard balcony, especially the colorful sunsets and the sighting of Venus, as bright as ever, during the evening in the western skies. The only evidence of storms during this trip were the lightning seen from our balcony in the distant cloudy horizon, so distant that no thundering sound followed the flash of lightning. Captain Dimitrios Kafetzis must have kept us away from the storms. We had the pleasure of seeing again this friendly captain who remembered us from the previous cruise and invited us for dinner at the Captain's table. Thank you, Captain!
We are getting ready for another cruise on Emerald Princess, Aug. 15th, only a week away, then on Liberty of the Seas, Sept. 6th, on Norwegian Epic, Oct. 2nd and on Crown Princess, Nov. 6th. We have not booked one for December yet. Happy Cruising!
Why do we cruise? In my experience, we decide where to go and if we have a Cruise Company favorite we try to book with them. Often times we may jump around the industry to find and try a new Company's experience. After that, and aside from the ports, we base our on-board experience upon 3 major items. Our cabin and staff, the entertainment and amenities, and the food. Let's face it, the rule of thirds applies, but I think we weigh heavily on the food. My Wife and I are Foodies. We own and operate a very high-end gourmet food establishment for healthy gourmet and cater some of the most decadent parties involving 5 Star Food. We are predisposed to being hard on chefs, recipes, presentation, and quality. I will never bash a chef for an errant mistake. Kitchen staff are human and we all make mistakes, but there is never an excuse for anything beyond one bad meal. Before I do the ‘food' portion of my review, I'd like to start with the Ship, Cabin and Staff.
The Celebrity Summit is a nice old ship. I am nota fan of the Oasis or Liberty "city" experience. Having been on the Liberty last New Year's and hating the size and crowds, we opted for a nice romantic getaway to New England and Canada. For us, this time was to be mostly about relaxing and recharging. This aspect of our Cruise experience was a homerun! Our Cabin was a Royal Suite. Plush wood, 2 rooms, and a huge bathroom plus the veranda were delicious! While the furniture was old and the couches could have been updated; the bed being a bit too hard for my taste and pillows that never alleviated a sore neck, I was more than willing to overlook this. Our Butler Rikki, was an extraordinary individual who was always eager to please and seemed to anticipate all of our needs and desires, and this is why he got a great tip on our last day. The ship and noticeable from our veranda has quite a bit of rust. Looking up from our balcony and the underside of railings and rigging revealed a ship in need of a major re-paint and refurb.
The wood decking needed sanding and a lot of TLC. The veranda hot-tub was disgusting and uninviting so we declined to use this nice private amenity that could have provided a romantic bonus. The staff tend to clean only what they can see, and many have blinders on. There is a boatload of dust everywhere. In the Waterfall dining area there are several square Plexiglas displays that have paper decoupage' inside them. On the top was a layer of thick dust, and this is in an area where people are eating 4 feet away. I pointed this out the staff and they basically brushed it off almost as business as usual. Again to me, disgusting. So in a nutshell, many areas, the pool, bars, exterior and interior are in need of rehab.
The entertainment is not Broadway, but more like a professional summer-stock theater. Not bad! A couple of decent comedians rounded out the mix. The onboard bands we just ok. They were perfect for the older crowd, but not my cup of tea; and I really wasn't expecting more than what was delivered so I was ok with all of it. I just went with the flow. In all, the onboard experience was perfectly fine. If you wanted to relax, this was ideal. The AquaSpa was terrific as an experience and it attracted the older guests as expected. There are no kids allowed in this pool area so if any parents wanted to retreat for some down-time this was the place to go. The Casino the (Apple) iLounge, and club areas were all great and seemed to be well kept.
The food quality in Main Dining Room (MDR) was always poor and in most every case horrible. We dined with two other couples and we were in constant agreement along with other passengers that the food needed a complete overhaul. One of our tablemates is a vegetarian and her food offerings were disgusting. In fact until the third day of the cruise, none of us had any idea that there was indeed a Vegetarian Menu. A rib-eye streak served to us was ¼ inch thick, tough, and overdone. Food was overcooked, and cold. Dishes were inedible and poorly presented, but the promises for improvement never came. Omelets in the Waterfall were loaded with oil and grease. Poached eggs were hardboiled, and scrambled eggs were a mix of real and powdered. Desserts looked great but tasted disgusting. Simply, there is no fineness to any of the food. Nachos at the outdoor grill were stale, and the burgers and hotdogs simply tasteless. The burgers sat in their own grease before serving. I just don't know where to end this assault on my gastronomic senses. Everything I have learned about food from my mother and in my profession as a gourmet food lover and provider defied logic.
Our first night in the Normandy was mostly a good experience. I had Lobster that seemed to be seasoned with 5 Spice powder. Anise and Lobster do not go together, ever! The service and our 3 other visits to the Normandy were excellent, but at the additional $35/pp fee we found this a necessity to actually enjoy any dinner meal. By about the fourth night we totally gave up on the MDR. Overall and with exception to the Normandy, food quality was poor and this represents at least a third of the cruise experience.
The food service staff are mostly from India, and struggle with every ability to provide quality. Breakfast buffet meals were never really hot, and the struggle to move through the lines and retain a completely hot meal is a challenge. Celebrity touts their food and in no way did it come up to our expectations, and never did it exceed or excel. I have learned as a professional in the Gourmet Food Industry, NEVER over-promise and under-deliver. Now comes the question you really want answered, "Will I cruise on Celebrity again?" I'm really torn about this. Sure, there will be people who say the food was fantastic, and I respectfully say you are nuts, SORRY! I liked the service staff and most everything not associated with the food but unless there is a major change and a commitment to the menu, I can't say for sure that I'd return as a Celebrity guest. As of now and because of the serious problem with the food, I do not recommend Celebrity and in particular the Summit with this Executive Chef.
My Mom, Sisters Deb and Kel and I just got home from a 7 day cruise on the Solstice. This is our second cruise together.
We stayed in inside cabins. The cabins were spacious and very clean.
The food in the dining room was not very appetizing. The waiters were polite but too busy, with the many assigned tables, to get to know. The food in the Oceanview Cafe lacked variety. It offered the same type of food every day.
The activities were slim. The crew refuses to announce what is going on around the ship.
The entertainment was okay.
If you want a relaxing, do nothing, type of cruise, this cruise is for you.
Overall I would not book another cruise with Celebrity.
I booked this cruise July 2009 and the 10 months of anticipation were not in vain. Everything about this trip lived up to my expectations.
Embarkation was a breeze. Since we spent the night at the Hotel Traiano prior to sailing, we were at the ship by 11am, and ON it by 11:30am. We went straight to our room (1602) and it was ready. Regretfully, we checked all of our bags so unpacking would wait, but we had all our bags by 2pm. We began our exploration of the beautiful ship and marveled at all the luxurious touches throughout.
It seems no detail was left out. The ship never seemed crowded and I have no idea if it was sold out. There was no way to tell. I never stood in line, never waited for anything. All my needs were met with immediacy.
We dined in Blu nightly, but when the menu in the main dining room was more appealing, Blu accommodated me by bringing me my choice of entree from Silhouette. When we wanted to try the main dining room, we were given a table and made to feel completely welcome.
The entertainmentwas first class. I have never seen singers and dancers that were so versatile and worked as hard as these people did (but, they didn't show it). The glass blowing show was so interesting and well done. I would have liked to own a custom piece made right there, but they only sell 3 pieces per cruise.
All of the business of "getting on and getting off" the ship was handled smoothly. No going to a room and waiting, we walked off when we were ready each time. Even the tendering process was smooth.
10 days just wasn't enough and I look forward to being back on the Equinox as soon as I can.
I wish to elaborate on the 5-11-07 review.This was our first Celebrity ship.Vancouver is a lovely looking city,but we will not return due to the rude people we incountered there.The first problem was the port in Vancouver had been chossen to perform extra security screening,it took several hours for all to board Mercury.The rooms were still not ready so we spent a couple more hours waiting to enter our stateroom.All our bags were not brought to us untill late into the night.My son 11yrs old at the time,came with my wife Susana and myself.We ate in the main dinning area in the clothes we were wearing upon boarded .They are futunate nothing was said or I would have blown my top right there.
The food on this cruise was very dissappointing.This was the first cruise I had ever sent back a medium steak that was as tough as a boot.The dishes were uninteresting and even cold at times.Our head waiter we did not meet untill the fourth night,never seen that before. It was explained as to a group of dinners that were running all the staff ragged(around fifty people in thatgroup).This group was rude and smelled bad even. The entertainment on this ship was even worse than the food.It was campy and the performers were the worst we had ever seen on any ship - even Carnival ships were better.
We walked out of every show we went to.The only good part of the presentations was the naturalist Brent Dixon.By the third talk he had the theater packed.He was the best part of this entire cruise. The ports of call were Juneau,Ketchikan and Skagway.In Skagway we took a sub ride,it was really bad,do not waste your money.The canoe ride in Ketchikan was pretty good but book it on shore it was a half the rate as onboard Mercury. Sadly we saw no whales at all(upclose) and few passengers did.I did see an Orca breech three times but it was from miles away.Saw a pod of 40 porpoises in front of the ship one time.To see more wildlife go in July and August.Atlast the cruise was over,but the problems were not.The debarkation was as bad as the embarkation...badly organized and the baggage handlers were really awful.
They had all the different color tagged bags in all different order in different rooms so it took hours to find all your bags.This lead hundreds passengers to miss their flights out of Vancouver. We had a late flight or we would have missed our flight also. We will never take another trip to Vancouver and certainly never take another cruise out of this port.What a disaster!There are 71 different nationalities in Vancouver and a couple were the worst groups of passengers I have ever witnessed onboard any of the 12 cruises we have sailed.Sad but very true!!!
CELEBRITY SOLTICE EQUALS CLASS, SERVICE, EXCELLENCE AND A WHOOPS OR TWO
April 25, 2010 to May 2, 2010
Aqua Class 1524-Handicapped AccessPROLOGUE
Mid February while looking for a vacation between our New England winter and our Celebrity cruise of the Equinox in October 2010 and to gather enough information and prices to take to a travel show here in Boston as informed traveler I searched the web looking for "something" to a warmer climate. Celebrity Soltice for 4/25 was having an incredible sale for their first Western Caribbean and in the Concierge level that we needed to be upgraded from Select to Elite for our upcoming October cruise. Rather than wait for the travel show (big mistake), I called Celebrity directly and not only was I able to upgrade to Aqua class for $29.00 more (yes, you read that right) I was able to book a mid-ship and handicapped cabin to boot. Parrot Pop when I told him said to "book it" and I did. If I had waited for the travel show, I would have the same price I found out later plus an OBC. Go figure!!
We were picked up bythe van from the Comfort Inn in Hollywood,, Florida where we found a motel full of cruisers, all various cruise lines and two other couples for the Soltice.ARRIVAL AT THE PORT
From the second we set foot at approx 11:30 a.m. at Terminal 18, a wheelchair was made available for Parrot Pop and the porter stayed with us throughout the signing in taking us upstairs where a steward took over. We were offered punch or water before we had our pictures taken and a given big welcome. The steward brought us to the Oceanview Cafe to await our cabin being readied and to have lunch with the welcoming champagne and mimosa in hand.
A thoughtful touch was the abbreviated Welcome "Celebrity Today" as you boarded the ship (a full issue was in the cabin).
Upon embarking the Soltice I was taken delighted by the magnificent modern use of the wood, glass and art throughout the ship, especially the glass. It would take guests more than a week to check out all the artwork. A catalog in our cabin showed the location of all of the artwork. We even found a famous photograph by Bert Stern of Marilyn Monroe hidden away in the casino. My favorite was an area by Nancy Friedman called Night Soltice that you walked through.LIFE BOAT DRILL
The "mandatory lifeboat drill" was a first for us on Celebrity. We proceeded to our Assembly Area in the Soltice Theatre without our jackets as instructed.
DINING AREAS –we experiencedAQUASPA CAFÉ
In the "adults only solarium" we discovered the AquaSpa Café for lunch and breakfast. It helped me several days to get over the guilty feeling of overeating in the Oceanview Café. I loved the idea of the containers of flavored waters, healthy desserts and for those with dietary problems gluten free bread, a cook willing to prepare fresh chicken breasts and fresh salmon. Overheard one of the guests with a special dietary request which the cook would solve. The only problem was there weren't enough tables in the area.BLU
As Aqua class we spent several evenings in the beautifully designed restaurant with a blue and white theme and roses in mind. Special attention is paid to presentation of the food with the most gorgeous glass dishes for appetizers and desserts. The food was a mixture of healthy options and regular food I thought.GRAND EPERNAY RESTAURANT
We decided to try the restaurant for breakfast one morning and I ordered Belgium waffles and they arrived with little containers of whipped cream, blueberry and cherry sauces were on the side of the plate, presentation, presentation.
For a few evening we went to the restaurant for supper and I must tell you that the choices on the menu have been cut down from previous Celebrity cruises and quite limited. One evening after looking at the menu and nothing was appealing we raced across the ship to Blu must to the consternation of the Maitre D wondering why.
There is no doubt in my mind that they are very short of staff and service whether it was breakfast or supper and service was very slow. Tables are set very close together. We found that the food although presented beautifully lacked taste. Yes, I said "taste"! Somebody in the kitchen doesn't seem to know how to make the food "sparkle" or maybe there are too many people to cook for. Presentation does not make up for "the "wow" factor that used to accompany arrival in any the MDR of Celebrity.
The Grand Epernay Restaurant is on one end of the ship and the specialty restaurants on the other end. The room is spectacular no doubt. We were assigned Table #100 and at each supper we dined there the table next to the window remained empty, we sat in the middle next to the serving station and weren't allowed to change our table.OCEANVIEW CAFE
Most cruise ships have done away with trays in hopes that it cuts down waste and the Soltice is no exception. There is a modern attractive set of dishes and if you use the largest plate (they are square), it can work as a tray, but don't tell them. At first view the various stations are overwhelming and one Maitre D offered to give me a tour. Except for hamburgers and hot dogs I can't imagine your not finding something for your every desire...a sandwich station, salad station, fruits, pizza, carving stations, stir fry, grilling station as well as all sorts of ethic food. Even two separate stations with ice cream, sorbets, desserts and at one soft serve ice cream, they were very popular. With all these stations it didn't take much to loose your direction back to your table.
The same area was popular for breakfast with the design your own omelets, waffles, yogurts, hot cereals, pancakes, french toast, carving stations, danish, croissants, breads, and eggs poached, boiled, scambled, cereal stations with a zillion toppings and dried fruit. For the European guests there was a station with many of their favorites. What we enjoyed were the waiters walking around with carts pitchers of coffee which we have not found on other cruise lines.
The café tables were always cleaned, although busy and dirty dishes taken away immediately. The staff was very friendly and helpful.MURANO
What a beautiful and romantic atmosphere and our very favorite meal on the ship. From the most fabulous bread basket, to the mushroom soup with dollop of cappuccino ice cream, to the rack of lamb and the little sorbets to cleanse your palette in-between courses. I can't stop raving about our experience. Special attention was even paid to the presentation of the veggies. I'd love to have a course in how they do it or at least be a fly on the wall as they do. It was an evening to remember and well worth the extra charge.TUSCAN GRILLE
Here was the most disappointing and overated meal in the specialty restaurants. Ordered my favorite Cioppiono and it tasted like a weak tomato flavored broth. The few chunks of seafood were presented around a bowl and the waiter arrived with a kettle of broth. It was extremely tasteless and a major disappointment not the rich broth we have had other times and should have been. After two tries at the Black Angus steak the Maitre D showed me with a tiny flashlight that the meat was indeed pink, but because of the lighting didn't show, it was soft as butter. My husband ordered a veal chop and I'm not sure if it's supposed to be fatty but returned it and ordered the steak.
DINING COMMENTS—When I talk about presentation one of the items that I noticed was that the butter in each dining room was presented. i.e- the butter pat in Blu was in the shape of a rose, in Murano in the shape of a triangle.. The décor in each dining room was lovely and glass played an important part of the décor of the rooms.
Something new has been added to your dining experience. The Chef, whether in the Grand Epernay or anywhere else introduced around to each table. Better he should be tasting the food and overseeing the chefs.
Special attention seems to be the order of the day in which every single dish, whether appetizer or dessert is to be presented and it shows. It almost appears that for each dining room especially designed dishes are utilized whether for a sorbet or relish. Sadly, I would rather have them pay attention to the "taste" factor and the lack of seasoning.
Where the main dishes lacked "taste", the bread basket has a wonderful assortment of breads, all I assumed baked in the same area. Sorry, if I keep repeating "taste" but we were underwhelmed by the food in the main areas, especially the MDR.OUTDOOR POOL AREA
Lots of padded chaises, areas in the shade and the usual early morning chair hogs. One a.m. a coveted covered double chair near a Jacuzzi was adorned for more than three hours with snorkeling equipment the entire time we were there. A "gentleman" came over and checked it out and then re-arranged the two regular lounge chairs across from that with a sneaker and towel on each and then had the audacity to go back to the pool bar to sit and smoke a cigar (he was not in bathing attire. As a matter of fact many of the hammock or covered chairs/slings remained unused for several hours. Since I'm an early a.m. sunning person I had no problem finding a lounge.
Away from the pool and Jacuzzis was an area of lounges for sitting "away" from the area and reading, napping or playing cards. Noticed children playing in an area where the waters coming up reminded me of "dancing waters".
Pool Butlers--give me a break! just call them "towel boys". They did nothing, zilch. Never saw them cleaning off the wet and used towels from the chaises at all, not even once during the entire morning.
One of the nicer touches I remember from I think the Galaxy is that at 2:00 p.m. one day around the pool waiters came around with little cups of sorbet.INDOOR POOL/SOLARIUM
A lovely spot to unstress, no childen under 16 allowed and each lounge in the a.m. had a rolled towel on it. Chaises were chaise to chaise without space inbetween. Again, covered lounges "toweled" from early a.m.
AQUA CLASS CABIN 1524--ACCESSIBLE How we managed to get one of these cabins was pure dumb luck and and I understand now why they are grabbed even by the non-handicapped. The cabin was huge as was the balcony. Pull strings by the bed and in the bathroom.. The bathroom is accessible by wheel chair and the shower area has a fold down seat with two shower heads. The bathroom and front door (after inserting your key into a lower opening) to the cabin c ould b e opened by hitting a large white button. Don't want to say the bathroom was large, but we could of had a party or put two beds in there. The balcony also accessible was large with two lounge chairs and a tall round wooden table with more than enough extra space.. Parrot Pop with his rollator thoroughly enjoyed the seat in the shower and says he could easily get used to cabins such as these. Unfortunately, they are booked it seems as soon as an itinerary is announced.
We do not travel lightly and I can understand why people complain of lack of drawer space. Because we were Aqua Class we found a white net bag for the spa with two sets of slippers and various creams, two umbrellas in the closet and the biggest surprise instead of cold water we had herbal tea, wish they had left non-sugar sweeteners.
The bathroom design definetely was a plus (thank you ladies), much storage area on either side of the mirror closed off by glass doors. Below a large drawer and several other smaller ones.. On the vanity all sorts of spa products from shampoos, conditioners, body wash, nail file and shower cap and they were replenished freely during the cruise. The towels were the softest and most plush we have ever encountered. The closet had enough space to hang clothes and for the handicapped a way to pull down the closet rod. Women will love the little folded up makeup mirror in the desk drawer.
Our Stateroom Attendant, Wilfred, was always available and kept our cabin straightened which was not an easy job. Interesting note. I wonder if the cabins are vacuumed every day.PORTS-
Grand Caymen-same old, same old
It was hot and brutally humid and since I did not want to shop or go to the beach we opted for the Trolley Ride that Celebrity offered for $19.00-It was an open trolley tour of Grand Caymens and the homes and well worth the $19.00 each.. There were five cruise ships in port that day so you can just imagine the chaos in the terminal or to a getting to a tour.
COZUMEL-just isn't the same old sleepy spot from years ago.
Spent a week here many years ago and only wanted to go to one shop and discovered Cinco Soles now had a small shop in the terminal. Shopped around for a while until it rained and went back to the ship.COSTA MAYA
As many of the guests did we stayed on the ship for the day.ROTAN
Now, this was a place we had never been and we decided to do a Victor Rotan tour of the island and at the end visit his home with monkeys and parrots.
To others Rotan is "nothing", but it is now with cruise ships starting to berth there on the verge of a huge tourist explosion. It is lush, clean and tourism is their only industry. Hidden away are a few resorts and the beaches we noticed were just gorgeous and gleaming. Along the roadside we stopped and bought two handbags made with wood from Honduras from some pleasant women. They had many wooden products with some lovely wooden salad bowls for sale.
In a brochure on line it was suggested that you wanted to bring school supplies it would be greatly appreciated. It's a long story, but Old Navy in Kittery, Maine, gave me several dozen childrens books about cats and dogs, which I distributed to many children and then gave a mother walking her children to school the rest to be taken to the school and shared.
At the end of many of the Victor Rotan tours you were offered a chance to visit him at his home and his collection of monkeys, parrots and deer for an additional $5.00. Now you just know for Parrot Mom this was going to be a highlight and it was. Not only that I am very aware of "roadside zoos" and am very critical the way the animals are kept (btw I made a $$ donation in Cozumel to protect the dolphins who are cruely used for entertainment for tourists).
This zoo is part of his home. There are little children playing on the porch. Guides take y ou through and introduce you to the monkeys and the birds and the facility is clean, the monkeys and parrots I saw were housed humanely and the guides seem to genuinely love these animals. I just wish they had other items for enrichment.
I fell in love with the monkeys and since I have almost no fear and a have a healthy respect I absolutely loved hanging out with them in their cages and talking to the parrots that I knew would be friendly. The poor young man acting as our guide didn't know exactly what to make of Parrot Mom who talked and handled the birds and monkeys and had brought from the ship grapes.
There is a little gift shop and they had some unique beaded items that I bought to give as gifts, very affordable.
The Victor Rotan tour covered the entire island and the only negative note and this I have discussed personally with him. I asked the driver to take us to a local restaurant for lunch. He took us to a restaurant called Half Moon Resort overlooking a gorgeous bay and here I was taken aback when the menu was presented to us in English at what I assume are "tourist prices", especially after our guide told us that shrimp and fish were plentiful, but the coconut shrimp and fried conch balls were delicious. Oh yes. another guide showed up with a couple on a Victor Rotan tour.SPA
Although I am not a "spa" person I booked two procedures one afternoon and was quite disappointed that they did not have the coloring for the second procedure which seemed odd. The spa appeared to be very active.ENTERTAINMENT
From Michaels Club where Lloyd Baskin played wonderful listenng music to the Will Foraker Trio, to Martin Andales a guitarist there was always a reason to want to sit and listen.
This was the week NOT to be on the Celebrity Soltice..E.D. John Grantham announced that there was a serious problem in the theatre and a crew was being flown in to Grand Caymens to remedy the problem. When that problem was solved there was another minor problem and no show that night either. This probably went on for at least three to four nights.
Entertainment by the Soltice singers was provided in the Atrium where most people were hanging over the balconies to hear and they are a talented group with beautiful voices.
One night finally the show went on and I vividly remember a ventriloquist, Ken Grove, and in order to fill the bill the E.D. added Adam..a mime, a very bad mime. The second night the ventriloquist came back with his back up show, awful, awful, people were walking out of the theatre.
At that point a phone call was made to the E.D. expressing our disappointment the quality of the shows and that we felt rather than put on a second rate performance the main theatre show should have been cancelled..in the end he agreed.
Once the theatre was up and running an impressionist from Las Vegas, Greg London, performed, same old, same old, until he sang in his own voice which was delightful.
The Soltice dance troupe did Pulse, some great dancing and we enjoyed the Cirque de Soleil- passing over head gracefully.. now that was a fun show.
All in all the entertainment, except for the little venues was a major disappointment and not live up to the Celebrity standards we have experienced on their other ships. If this is the type of entertainment offered on their seven day cruises compared to their trans-atlantic they must be trying to appeal to a different type cruiser and that is an insult to Celebrity cruisers.
Luckily for Parrot Pop I saw little that I wanted to buy. In the "logo" shop we did make the acquaintance of Kate and Michelle, two delightful young women who helped us out when buying a glass wind chime.
THE FAMOUS GRASS LAWN
When I first heard about grass lawns on the top deck of the Soltice Class ships I was dubious. WHY!! Well, I am here to say it is a very active area with lawn games of croquet, bocci, people lying and sunning on the grass and for some a place to chill. The "lawn" furniture is welcoming and very attractive.
HIGHLIGHT OF THE SHIP-Corning Hot Glass Workshop
As a glass afficianado from way, way back.. I was anxious to attend the Corning Glass Show and watch it I did. I missed only one performance. There was always standing room only to watch these talented artists, Eric Meek, who works for Corning and both of the independent and talented artists (whose names I have forgotten, sadly). After watching them for just about every performance I noticed their personalities and artistries/talent coming out in their individual work. Each took turns explaining the art of glass blowing and what the other blower was doing. In one week more people I'm sure were able to watch and understand the intricisies, artistries and dangers (one piece broke while we were there) of glass blowing. Pieces were not for sale and towards the end of the week an occasional piece was raffled off. Considering two to three pieces were made during a session it really would have been nicer that more than a few raffles be held and most of the pieces given away.
WHAT MADE THE CELEBRITY SOLTICE STAND OUT AMONG ALL OUR 24 PLUS CRUISES WE HAVE TAKEN, INCLUDING OUR 4 TRANSATLANTICS WITH CELEBRITY, PLUS THIS WESTERN CARIBBEAN CRUISE
In no other cruise did the word "service" or "excellence" stand out more than this cruise.. There was no such word in the vocabulary of this staff that includes "no" or "not possible" Never, never, never-.
Two days before disembarking we discovered our paper plane tickets which we purchased independently were missing, panic set in.. A call to the Concierge where we explained the situation, gave her certain information and within 24 hours a copy of our e-mail ticket and confirmation were at our cabin.
The night before departure as Parrot Pop was trying to pass a service cart with his rollator at approx. 11:00 p.m. at night a bolt sheared off. A call was made to our Room Steward and within a few minutes an engineer came up with a tool box and fixed the rollator.. Now that is what I call service above and beyond.
One evening I asked for whipped cream for my dessert and the waiter said (Blu Dining Room) he wasn't sure it was available but he would check downstairs.. Moments later he came up with a large bowl that was shared at the table, but it just wasn't dumped in, it was piped in the bowl-nice touch.
Celebrity continues with the a daily newspaper in several languages that the other lines have dropped quietly.
Very few advertising inserts for sales and instead seem to use private messages on your phone to remind you of the special events your invited to. Yes, there still is a chocolate on the pillow at night something other lines have stopped. Best of all few loud public announcements during the day.
Whatever faults we found on the ship with the food or entertainment it was more than made up by the attitude of the Soltice staff throughout the ship. My only regret is that this was a seven day cruise and in retrospect should have done a back to back. Next time. Oh yes, our Celebrity Equinox Holyland cruise in October..and I so look forward to it now.
Celebrity continues to stand for Excellence and Class-
I am taking this opportunity to comment, critique, evaluate my latest Cruise on Celebrity Summit, Sail Date 4/17/2010, Reservation 4697174.
We have taken 5 cruises in the last 5 years with the majority of them on Holland America Lines, the benchmark for all our cruises. We choose Celebrity Cruises because we believe them to be FIRST Class although we had options for other cruise lines with similar itinerary, we were disappointed.
The facilities aboard the Summit were a little lacking in that railings were sanded but not varnished, public bathroom floors were like ice skating rinks, lounge chair covers on the Promenade deck were stained, but most disappointing were our stateroom beds. They were too soft and lumpy resulting in back pains for my wife and me every night after our second night. I did bring this up to the Guest Relations desk to no avail.
The BEST NEWS is that the shipboard personnel were extremely friendly and helpful. In particular the Cosmopolitan dining room servers (Marius and Pauline) were outstanding and our sommelier Fernando provided us exceptional service and choices of wine. The concierge also provided exceptional service in addressing my needs.
Our worst experiencewas at the SS Normandie Restaurant. We had made reservations for the night of Friday April 23 and expected exceptional service and food. We were disappointed on both counts. The service was lacking starting with waiting to be greeted and shown our table to our server’s lack of attention throughout the meal. The food was poorly prepared. I had the filet and lobster, the steak was tough and the lobster was burnt. Although I left the food on my plate, no one until the servers were going to remove our plates, asked if there was anything wrong with the meal or offered to replace the food. I certainly believe this was a waste of money and a devastating experience.
Our second worst experience was at the conclusion of the cruise. After paying extra for transfers from the Pier to EWR airport, marching in the rain to our supposedly buses we found there was no room on the buses, and we had to wait for a returning bus to take us to the airport. After several updates of 15 minutes the bus will be here, 45 minutes later we took a taxi. This was poor planning and execution.
All in all the condition of the ship, the really terrible experience in the Normandy Restaurant and the disembarkation experience has left a BAD TASTE in our mouths for future Celebrity Cruises.
I am sending a copy of this review / evaluation to our travel consultant at AAA so she can advise others of our experience.
This was our ninth cruise but first with Celebrity. The Mercury ship had 3 back to back cruises with Norovirus outbreaks when we were notified that our cruise would be delayed 2 days for thorough cleaning. It would have cost us quite a bit to cancel flights & hotel, and thinking the ship would be the cleanest ship on the seas, went ahead with the trip.
The majority of the daily staff displayed such negative attitudes it seemed they didn't want to be there. There were very few smiles or eye contact and the service was slow and inefficient.
The food, entertainment & ports of call were fine, but the overall poor attitudes and below standard service created a very unpleasant environment on board.
We're willing to give Celebrity another try on a different ship, but not on the Mercury. After all, it's the officers who are responsible for crew & staff training and morale.
EXTEMELY DISAPPOINTED. We had cabin 6233 and the creaking in the walls was so loud we couldn't sleep at night. Crew was sent up 3 times to repair and they finally told us it has been an ongoing problem in that room for over a year. Asked to move to another room, told it was booked, on the fifth day at 11:30 pm, yes, PM we were offered a different room. Offered a $200 certificate with restrictions towards a future cruise. Turned it down as I will NEVER CRUISE CELEBRITY or Royal Caribbean again.
The food was not good, requested an 8 top, seated at a 2 top and they never moved us, ate at the $30 a night restaurant, entrees were not good however, the appetzers were, bartender broke a glass which flew in my eye. I never complained as my eye was fine later that day. Husband is in extreme pain from a back massage from the spa, has to have an MRI tomorrow to see what is going on. This was a first for him as he gets at least 2 massages on each cruise. Overall extemelydisappointing!