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Old September 29th, 2007, 07:51 PM
carolincanada carolincanada is offline
Familiar Face
Join Date: Jul 2007
Location: Ontario, Canada
Posts: 34
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Hi Teresa: Being I ""teach customer service"", I would suggest asking for the companies manager of customer service and tell them how much you looked forward to the balcony, which in essence you lost the use of. Advise them how disappointed you were with ""their"" recommendatins of the so called upgrade. Also advise them, had you been forwarned of the drawbacks with this upgrade, you would never have changed your existing room. Be sweet about it though, you get more with honey than anything else. Suggest you would like to give Carnival another try in the future, but that depends on how you will be treated and compensated for NOW... Hopefully this will help some....Carol
Carnival Freedom, West Carabbean= Suite 7265
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