Yeah, don’t let criticisms like this scare you. Read the bottom line, Everyone had a GREAT TIME! Seasoned cruises tend to be a bit nit picky in our reviews. Start from the premise that everything is perfect and assumptions that you will be sailing into paradise, then add in the little imperfections. Still great, still paradise but just like everything in life, not perfect.
For a first time cruiser, I’m sure you will be blown away by the service and how awesome the ship is. Several cruises in you get a little jaded and on a board like this you can point out the flaws, mostly hoping someone at Carnival reads them and improves things, but partially to give people a little extra information if they are trying to decide between 2 or more different itineraries or ships. And a small percentage is just the chance to complain a little