i was told that for VIP or Conceirge service you need to have `10 carnival cruises behind you. My problem is that the ones I took in the late 90s are not in their computer. I have to find proof. they say their computer records only go to mid 1995. I have 3 or 4 prior to that. On NCL we got Conceirge service just because we had a balcony stateroom on our hawaiian cruise. The best part was being first for embarkation and debarkation and to disembark on the final day, we were wisked off the ship before anyone else... We went from Lobby to our cab in less than 5 minutes including customs! We were escorted by the Conceirge who walked faster than i could run! Next thing you knew it we were out on the street.