Paul-I have read many of your posts regarding Mariner and was impressed with your passion and time you spent on your vacation.
Am curious, do you go on other lines and evaluate the also? Just interested as to what your responsibilities are as the editor of Cruise Mates. Am assuming you have no affiliation to one line or the other.
But regardless, I am shocked that you had all the issues that were unsatisfactory despite some personnel knowing who you are. One would think a little better service after then issues would serve RCCL better.
Some may disagree, but I totally believe that having "Diamond" on your card or staying in a suite would help over being in an inside cabin. I know service is impeccable in the concierge lounge and it has been my experience that it resulted in better service at the pool bars, etc. when they know you are Diamond. Again, this is my experience and it made a difference going from Gold to Diamond.
Nice commentary on your experience....sorry about the service you got though.