I know a year makes a big difference, DUH....but when we were there last year, the water was clear and we had no trouble at all in getting into the water. We were sitting on the far right, next to the massage booth and infront of the iceburg....it was sandy and a wonderful experience.
The wait staff was not pushy. They would come by every now and then to see if we needed anything, but did not try to push the drinks and food on us. Speaking of which, the food and drinks were OUTSTANDING!!!!
I really hate to hear they are having trouble there because it was such a great time. I hope it clears up soon.