I haven't cruised with CFL yet, but have a trip booked for Dec 14-21. Ann has been just wonderful answering my questions and getting things arranged. She seems to take a personal interest in her guests. You might try emailing her if you have specific questions.
My favorite saying: "If you can't fight, and you can't flee....flow!" What better way to fight stress than cruising!!
Carnival Triumph - Eastern Caribbean October 2006