View Single Post
  #20 (permalink)  
Old November 3rd, 2008, 08:48 PM
lhp lhp is offline
Senior Member
Join Date: Sep 2005
Location: Memphis area, TN
Posts: 1,706
Default Re: Carnival's Response to Fantasy Cruise after Dry Dock (10

Originally Posted by QueenB
Has anyone that was on this cruise received a reply from Carnival? I sent an email within the first week and I sent a letter a couple of weeks ago. So reply. Should I now make a phone call to customer relations? I want an explaination as to why this sailing went so terribly wrong. Is an explaination and appology too much to expect?
I always allow 6 weeks for any response (and I always use snail mail).
With the hurricane issues that they are dealing could be a bit longer. But I have never had Carnival not get back with me.

Good luck.

BTW, we were on the second sailing out of drydock and while a lot of the complaints were fixed....I know you folks are not exaggerating. I had good friends on that cruise and it was that bad and more.

If it is Carnival and it floats....we have sailed it!

Hubby ... DIAMOND (every ship except the Carnivale)
Me ... DIAMOND (every ship starting with the Tropicale)
20 year old son ... DIAMOND (every ship starting with the Tropicale...he is the only DOUBLE Milestone under the age of 21)
24 year old son ... DIAMOND
Reply With Quote