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Old November 21st, 2008, 07:34 PM
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Jiminy Jiminy is offline
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Join Date: Jul 2008
Location: Texas
Posts: 22
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AT LEAST THIS IS A START. THIS IS AN EMAIL I RECEIVED TODAY AFTER NOTIFYING MY HAL CRUISE CONSULTANT:

Thank you for your email to Holland America Line Guest Relations.

We are committed to providing our guests with the highest level of service, and appreciate the effort it takes to write to us. Please be assured that we respond to all inquiries and correspondence in the order they are received. In order to give you the highest level of service, it is usually necessary to thoroughly research and investigate your concerns prior to responding, and we appreciate your patience with our process.

Thank you again for your correspondence. You will be hearing from us soon.

Kind regards,

Office of the President

Holland America Line
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Past Cruises:
1983 Greece/Turkey (Sunline)
1985 Bahamas (Dolphin)
1990 Eastern Caribbean (NCL)
1994 Alaska (HAL)
2005 & 2007 West Caribbean/Mexico/Honduras (RCL)
2008 Southern Caribbean/Panama Canal (HAL)
2009 West Caribbean/Mexico/Honduras (NCL)
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