We stood in line with no chairs for three hours in a hallway to get off. NCL staff stated Customs only had four checkers, normally eight for over 2000 passengers.
Since this was the case, the staff should have held passengers in comfortable waiting areas. Many missed their flights. NCL, Customs and the New Orleans Port Authority should be ashamed. We'll take our business to another Port and avoid the Big Uneasy like the plague.