Perhaps they had connecting cabins and went out their neighbors door and were stranded in port. Perhaps they did go to next balcony. I rememner on Inspiration thet the Verandah deck cabins were over a deck and if you fell, would fall to the walkway below.
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Dave the Wave AKA- Diamond Dave
Read and post cruise reviews
Song of America Dec '90
Starship Majestic May '89
Sovereign X 5
Majesty Jul '01
Enchantment X 4
Regal Empress Dec '02
Sensation '04
Mariner May '07 April '08
Grandeur Feb '08
Inspiration Oct '08
Radiance of the Seas Oct '10