I just finished a cruise on the Caribbean and did the Crown last year.
Both ships had fabulous service and great food. Cabins were the same
as the other 3 Princess ships I have cruised on.
I took a group of 50 people each time and everyone loved both cruises.
The other poster is right...don't pay attention to the few negative
reviews...for each one there are hundreds of happy people who don't bother to write.