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Old April 18th, 2009, 11:39 AM
BMJJR BMJJR is offline
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Join Date: Jul 2008
Posts: 5

After 4 Royal Caribbean cruises we decided to give Princess a try. We were on the Caribbean Princess April 5-12, 2009 and had the same impression for a majority of the staff (but not all).
I have a theory why.......gratuities are added automatically and there is not a user friendly process to add more.
With Royal Caribbean.....when your grat is added automatically they still give you an envelope you can present to staff.
On Princess I felt like the staff knew they had your gratuity.....knew they weren't getting any extra.....and behaved accordingly. Disappointing.
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