I'm going to reply to the original message about cruise lines showing who they are when there are problems. All I expected from HAL was the same service and care I received from NCL when I caught the ship flu. HAL gave my friend no help disembarking as they had promised and no help with the flights. Northwest, the airline HAL put us on, told me HAL would have lost big money amending the flights and further said we would have been far better off just booking with them a direct flight to begin with.
I know ships are wet. This is my 16 cruise and we sail on Cape Cod all summer. I am complaining about service. Beware of a cruise line that doesn't care about it's passengers-only the bottom line.
Sorry I took up your time. I won't post again and you can all go back to the cabin problems.