Well for the first time I booked directly with Royal and Carnival. My TA who is a cruise only TA was great however they made some changes.
1. If I book a cruise then cancel it they will charge me $100. even if it is well before the final payment.
2. When there is a price drop they now charge $35. to call the cruiseline and adjust the difference.
3. No more bottle of wine in the cabin either. :o
Talk about Cutbacks
One thing remains the same is they still offer the free insurance.