Originally Posted by FL_Cruiser64
Originally Posted by felix_the_cat
Originally Posted by thecruisequeen
Well for the first time I booked directly with Royal and Carnival. My TA who is a cruise only TA was great however they made some changes.
1. If I book a cruise then cancel it they will charge me $100. even if it is well before the final payment.
2. When there is a price drop they now charge $35. to call the cruiseline and adjust the difference.
3. No more bottle of wine in the cabin either. :o
Talk about Cutbacks
One thing remains the same is they still offer the free insurance.
That tough but..........There is a lot of paperwork and time usually involved in making a reservation even if it's cancelled. The company I work for gives the option of charging $100 too but it can be applied to another cruise taken within a year. I also use common sense. If it's a repeat client I refuse to charge.
The amount of commission is very small so I suppose that is why your TA wants to charge $35 however I think that's high. But I wll tell you this - I made $3.00 off one booking and she complained and complained about the cost!!! It's all relative.
You are very lucky though in getting your insurance paid for. I can't do that for my clients as the cost would cost more than anything I could possibly make. I guess that's one of the difference between Canada and the US - cost of insurance.
Ey, come on now.
I know you are in Canada but a cancellation is a click away.
I see no reason to charge for anything.
I agree with you - but the company lays down the rules not me. There are a couple of us who have refused to charge the $100 but the agency owner can get cranky. However I do have one client who has that $100 sitting in the bank as they have booked and cancelled numerous times - I think they need to make up their mind and this is the incentive they need.
Read your fine print in your contract Oliver. I believe it is actually the same for you but your in a different position than me as well.