hi Erik, firstly apologies, we've been on travels followed by a training course, so I have only just got back to read your message.
The coaches run just about every hour from Southampton Central. They are usually 2/3rds full, so you can buy a ticket from the office next to the pick up point (below the Asda shop in West QuayRetail Park - 5 minutes taxi ride from the terminal) but these can be more expensive than buying online at http://www.nationalexpress.com/home/hp.cfm
your insurance should cover this if the ship is late & you have to buy replacement tickets. the Nat Express booking process will also assume you want their £1 insurance unless you deselect it.
Hope this helps with the planning, feel free to add more questions, or PM us if needed,
have a great weekend,
Alan & Katrina
Last Cruise: Azamara Journey August 2014
Next: Queen Victoria November 2014
Followed by: Queen Elizabeth December 2014 and Minvera April 2015
Golden, Grand(2), Caribbean, Sea(4+1 aborted)
Adonia(4+2), Arcadia, Artemis(2), Aurora(5), Azura(2), Oceana(3), Oriana(11), Ventura(2), Victoria(5)
QM2(2), QE2(9), QV(5), QE, Caronia(2), Minerva II, Fred.Olsen(8), NCL Jade, =X= Eclipse, HAL Ryndam, Aza.Journey