I have no idea if the original poster has a legitmate gripe or not, but what does the number of posts he/she has made here have to do with anything?
If a cruiser who never posts on any message board had a bad experience
and wanted to let people know, where do you think they would post
other than Cruisemates, Cruiseclues, etc. Is that unexpected or wrong?
If the "gripes" forum isn't supposed to be used unless you are a seasoned
poster, that is news to me.