On our cruises on both RCL & HAL , our dining room steward was doing
three jobs a day . One job (dining room steward) was paid.
The other two where not paid . they would normally get about
5 hrs sleep a night . They could only get ashore every second or third
port. To call or internet home was same cost as the passengers.
2006 Panama Canal - Volendam (HAL 18 Days))
2008 E&W Caribbean on Mariner (RCI 14 days)
2008 Alaska on the Veendam (HAL 14 Days)
I agree these workers are overworked but keep in mind I'm not the employer and if this was the USA they most likely would not get away with it. I have no problem paying more for my cruise to give these people a raise but we know that is not going to happen. Because in reallity this how cruise have always been. My problem is the tactics on how CCL keeps it's prices low but add these fees on your account without your permission.