The cruiseline's website is accurate; each cabin does receive soap, shampoo and conditioner. The conditioner is mixed in with the shampoo. If you are accustomed to your own products; I would recommend you bring them along, no different as you would if you were traveling to a Westin or Sheraton. Suite guests get a little more fancy shampos and lotions similar to how hotels upgrade those types of things for club floor rooms or suites as well. Just remember, if you wanted lotion or something else, just ask your cabin stewart; I'm sure they will be happy to make an exception and get you the lotion or whatever. They are there to please.