g8trgurl - thanks for updating us on the situation. My apologies if any of our comments, including my own, are harsh. It is natural to wonder "how could this happen".
A Bad Day At Sea [with power] Always Beats A Good Day At Work
Carnival: Glory 2004, Destiny 2008, Splendor 2009, Freedom 2011, Valor 2012, Dream 2013
Celebrity: Summit 2011
Princess: Ruby 2010, 2014, Caribbean 2013, Coral 2014