Well the cruise line still has to wait for the cruise to end but is issuing us a credit equal to the amount i paid. I guess this is the best i can ask for.
But after reading the terms and condition, there is no clause about health and denial.
They were stating i was lucky to get anything but they did freeze when i told them i had a doctors note from a walk in clinic.
Should i reject the credit and do a charge back because they did not provide a product and assumed a condition with out a real doctor's examination?