Our last cruise we were having credit card problems due to an internet kiosk at our hotel. I went down the the pursers desk and they did have somebody walking along the line asking what people needed. I think she was able to help some folks with "little questions"
A Bad Day At Sea [with power] Always Beats A Good Day At Work
Alaska 2014 - haven't picked a cruise yet
Carnival: Glory 2004, Destiny 2008, Splendor 2009, Freedom 2011, Valor 2012, Dream 2013
Celebrity: Summit 2011
Princess: Ruby 2010, Caribbean 2013