time we pre-tipped $20.00 we had the worst
service we've ever had
! We considered ourselves to be very lucky to get clean towels and ice.
The Room Steward had hired a "helper" and she was in tears most of the time because he was so
nasty to her
! At the end of that cruise his "helper" got all of the extra
tips and he was lucky to retain the auto-tip.
He said it was his last cruise and I'd have to say "good riddance"!
You get good service from Room Steward's who love
their job and like
us (that would be the people who book cabins!).