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Old February 4th, 2010, 09:26 AM
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Mike M Mike M is offline
Join Date: Jul 2004
Location: You're Looking At Me
Posts: 24,261

I just need to add one thing:

When the trays stay in the hallway for a long time it is "usually" because the guest set the tray in the hallway and did not call room service for pickup.

There are times that room service doesn't pick up a tray even though the guest calls but this is not the norm.

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