Originally Posted by planb
I have just had surgery and called Princess and they gave me a fax number to fax my request and give the reason as to why I need an egg crate. I questioned why couldn't just ask when there and was informed that they do not bring as many on board anymore and they will go to those who have pre- advised them and if they had a valid reason for one. Seemed odd, but called a second time just to check and was advise the exact same information. Hope this helps.
planb, I have to say that what they told you does seem odd
. If you really need
an egg crate, I'd suggest you board as early as possible, find your Room Steward and request one. I do find the answers you got to be unreliable. You might be better off to buy an egg crate at a discount store, bring it on board and then leave it, if you really