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Old February 25th, 2010, 06:00 PM
Rev22:17 Rev22:17 is offline
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Admiral
 
Join Date: May 2003
Location: Massachusetts
Posts: 4,771
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Nurse Debra,

Quote:
Originally Posted by You View Post
Congratulations on being one of the winners on one of the propulsion failure cruises on one of the Celebrity Millennium class ships. Celebrity instituted this policy because they were aware that these Mclass ships were going to fail from time to time into the future. I am afraid that your experience and that of myself and so many others with Celebrity was totally different.


IIRC, Celebrity instituted this policy when the very first propulsion failure occurred, when it was thought to be nothing more than a defective bearing installed during construction. At that point, there was no way that any of the company's executives could have foreseen any of the subsequent incidents.

Quote:
Originally Posted by You
The story that you and a few others don't seem to like to mention is the fact that there have been far more passengers impacted with missed ports, itinerary changes, shortened port times, late departures and late arrivals, than those who "won" a free cruise on Celebrity, because of emergency dry dock to make repairs. I would much rather confine my gambling to the ship casino, rather than taking a chance on whether my ship will get to all of the scheduled ports or even sail at all.


Your continued denial does not change the reality that Celebrity is that Celebrity, from the beginning, represented your vacation package as a cruise rather than as a tour by cruise ship. The contract of passage to which you agreed when you purchased this vacation stated explicitly that the ship could modify the itinerary at any time, for any reason, with no further compensation due to any passengers. Further, Celebrity not only fulfilled that contractual obligation completely by providing a cruise of the promised duration on the promised dates, but, solely as a gesture of good will, offered you a very generous credit as compenation for your disappointment.

If your travel agent failed to explain to you that the ship could deviate from the published itinerary or otherwise misrepresented what you are buying, you may have recourse against the travel agent or the travel agency.

Quote:
Originally Posted by You
Glad to hear that you were one of the winners, but keep in mind the perspective of the many thousands including myself, who on my Celebrity cruise missed more than half of a thirteen night Alaskan cruise because of this problem that has been going on for so many years.


How long are you going to continue to harbor bitterness over something that happened long ago and that you have no power whatsoever to change?

In case you have not yet figured it out, both Kuki and Paul have tried to tell you in ways that are not so subtle that it's long past time to let go, as have more than a few of the other regular posters. Just now, when I logged back in, I found a private message from another poster who sounded sufficiently exasperated to strangle you. Yet you carry on.

And whether you realize the fact or not, your posts on this subject are saying a lot more about you than about Celebrity.

Quote:
Originally Posted by You
On our POD cruise we were "generously" compensated $100 for this inconvenience.


That's $100 more than the company legally owed to you.

Norm.