Originally Posted by ShotoJuku
(with his first/only post) is an obvious TROLL.
I don't know anything about the OP, but the idea that complaints from a first-time poster are bogus per-se is rather bizarre.
Suppose a cruiser with no internet experience has a bad experience on a cruise. She googles and finds Cruisemates.com. Is she allowed to post?
(Apparently not .. at least not without mocking from the so-called "experienced" users.)
I think some of you need to get over yourselves!