Recently took a cruise to Hawaii on Carnival Spirit...this was the worse cruise I have been on. It started in San Diego...we were bused in convoy to Ensenada. We did however have a police and aereial securtiy as escort but this did not stop a man with a guitar getting on at least one bus and singing a few songs for money.A trip that should have been 2 1/2 hours from beginning to end was 5 hours +. This was a very stressful and frustrating as we were not informed as to why we were being delayed along the way and just left to sit and wait.
Once on the ship which may I add was over an hour later departing.
Food ...was fair
Entertainment......not that great
Five days at Sea ....boring with not enough activities available
Cabins...good for us.....in our group of 260 but 6 of the cabins were flooded and equivalent accommodation not offered without some objestion.
Embarkation and Disembarkation needs to be re-assesed as it took far too long to get to our excursions and also get back on board on return.
Cabin and Dining Staff were excellent and nothing too much trouble for them to make us comfortable. They became our friends for the entire cruise.
Complaints to Carnival Cruise Line have been answered but not to our satisfaction and they really don't feel that we had legitimate complaints about our transportation to Ensenada. This was my first and last cruise with Carnival Cruise Lines.