We just sailed on the Triumph out of New Orleans in January.
(probably our 10th time out of there)
Their embarkation has gotten a little better for VIP, since it started at the front door this time instead of after we got through Security.
We always arrive around 10:30am and have a chat with some friends we have that work there.
I always try to use Dayton or Dominic for porters. They have always taken great care of us.
But once you check in...I agree that it is chaos.
People are told to sit where ever they want to and by the time boarding starts...there are always people sitting all in the floor blocking the entrance rope.
New Orleans is going to have to wise up and realize that we have more bus riders these days and teach them that "unless you were raised in barn" ... you sit in a chair...not on the floor.
We were the only Milestone in January...and they had our names in the Carnival Embarkation Newsletter that the Terminal Reps get before each sailing. Our friend saved it for me...that was kinda neat.