Thank you BW for that important update.
And I am really glad you got that credit - I am sure your status as a regular poster on CruiseMates had a LOT to do with it!
Anyway - this is really worth an article unto itself.
Of course I would expect Carnival to deny a claim unless you had proof. I also like what you had to say about a GREAT travel agent.
Did you know that can affect the commission your travel ahent will earn on that cruise?