On my first cruise many moons ago I used a ta (al gore had not created the Internet yet) I had a question and called the line and the first thing the rep asked was are you working with a ta? When I said yes The rep was almost rude he wanted to hang up so quickly. I was told that they were not allowed to speak with me if I was working with a ta
Concerning getting best cruise info from a ta HA. Not in my experience. TAs are right there with used car salesmen as far as knowledge and professionalism. Disclaimer: yours are probably wonderful.
Who needs a ta when you have access to scores of cruise related websites and communitiies of cruisers.