I'm a research nut so I book everything myself. I'm not normal in this regard. I did the planning for myself, my hubby, my sis, my nephew, my mom and my dad to do a 14 transaltantic cruise. I did join a Cruisemates group cruise so Nancy (a wonderful TA) handled the cruise part. I handled everything else flights to florida, flights back from Italy, train from Rome to Venice, Skip the line tour of the Vatican, shuttle from port to Rome, and affordable hotels in Miami, Rome, and Venice. It was a lot of work. Had I not been the type of person that likes research I would have used a Travel Agent. I think Travel Agents will conutine however the focus and clients may change to the more complex cruises like River cruise etc.