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Old August 20th, 2010, 09:21 PM
Robbie H Robbie H is offline
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Join Date: Sep 2005
Location: Mountains of SoCal
Posts: 606
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Part of the problem is that the Concierge was a salaried employee when the program started. I doubt that we are supposed to know this but I was told this has changed to "gratuities only." I rarely even get a drink in the lounge but I love having it there to "meet & mingle" during the day. But to the point, I do tip most of them pretty generously since I really appreciate what they do.
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