That is ridiculous. If you were primised a credit you should have gotten it.
I am wondering if you could have downloaded it while you on the ship in the Internet cafe.
This really chaps my hide. $100 is a lot o fmoney. To tell a customer "too bad" is horrible. I have been hearing more & more complaints about NCL lately.
I am the editor, but I also speculate, ask questions and play devil's advocate. I reserve the right to change my mind.