Originally Posted by IamaTexasCruiser
exactly what is it? what do we get when it says if we book a Grand Suite that we get concerge access/service?
Each cruise line offers different concierge services. On Royal Caribbean if you book a Grand, Owners, Family, or Royal Suite; you will have concierge services. There is a concierge lounge on each ship. You have access to the lounge; the concierge who runs the lounge can make reservations for theater shows, ice shows, specialty resturaunts, shore excursions, they also help you will check out; use of fax machine or internet; they have cont'l breakfast in the morning, and hors' douvers and drinks at night. Suite Guests also have priority seating area in the Windjammer resturaunt, and special area at the main pool. Our concierge did a lot for us last cruise. He helped in a lot of ways. They can spoil you. ps. the lounge also has an expresso machine.