Again, thanks all!
If I'm to take anything away from all of this, I should have used a TA. Always made my own reservations with the cruiseline in the past under the (mistaken) assumption that there was one less layer of personnel I'd have to go through if things went sideways.
I guess my beef is with the lack of accurate and timely information with the Carnival reps (who have yet to return either an email or phone call). I needed to cancel one of the suites (as previously outlined). The person cancelling was so irritated that she decided not to go.
The rest of us just changed ships and cruise duration in the hopes that everyone could be placated. That was two days ago. Not a peep from Carnival reps (good thing I kept a written email log of my requests).
Call it lack of karma, juju, ying/yang, whatever, I'm not feeling really good about this right now.
I'm just wondering if it's worthwhile to contact a TA to cancel my previous reservations on the Freedom and just start from scratch? Is that even possible?