Yeah - those stupid rich people!
Anyway - seems to me Cunard had their run-ins with these people before and already had their number. The woman's past as she was bragging about it (that her first hubby or whoever made his money by producing "The Stewardesses" - that was certainly a breakthrough movie, the first full frontal 3-D porn movie, how arty).
These people were scummy by all appearances, who just happened to have money. I'll bet they were drunk, profane and obnoxious and deserved whatever they got.