Most agencies including the big name ones don't work 24hrs per day 7 days a week . Many close during the night and have minimal staff on week ends and holidays .
Most bookings are assigned are taken by an agent and tracked for the time the booking is active . But the individual TA doesn't avaiable or work all the time.
SS Ithaca , Volendam , Mariner of the Seas (x2) , Veendam , Coral Princess , Island Princess (x3) , Emerald Princess,Sapphire Sapphire (x3),Diamond Princess