Originally Posted by TJtraveler
We just returned from a Viking Kirov (9/22/07) sailing and are very dissapointed.
Day 1: Sewer gas leak in our cabin bathroom
Day 2: Crew claims to fix sewer gas leak.
Day 3: Sewer gas leak contiues and we move ourselves (no assistance from staff) to a new cabin.
Day 4: New cabin has no cold water and we are unable to take shower until dinner time when problem is finally fixed.
Every wood surface in both cabins utilized on Kirov were chipped and missing wood veneer...the Kirov is in serious need of a complete make-over.
We have sailed on Avalon and Windstar in the past and Viking is a poor imitation. Resaurant staff poorly trained and clearly overwhelmed. Breakfast and lunch met expectations but dinner was poorly prepared.
On the positive side, guides were very knowledgable and informative and this made the time off-ship a real pleasure.
I have not sailed with Viking on any other venue but the Kirov is not worthy of your time or money.
We are sorry to hear of your displeasure with Viking Kirov. Though some time has passed since your trip, we hope you will still consider contacting us directly at TellUs@vikingrivercruises.com
so that we can try to address your concerns.
Viking River Cruises