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Old December 4th, 2010, 11:05 AM
Iamboatman Iamboatman is offline
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Join Date: Apr 2006
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Default Regent Cruises Expands & Increases Cancellation Penalties

Regent has recently announced a new, stricter, change and cancellation policy in an apparent effort to correct a situation where too many people book a Regent cruise and then cancel it after they have paid a deposit, but before final payment.

Without providing all the details here, for the most common cruises (25 days or less) Regent's new policy is:

From date of deposit to 121 days prior to vacation date: $200 per booking administration fee. This admin fee will be converted to a Future Cruise Credit redeemable on bookings made up to 12 months after cancellation and for travel any time.

120-91 days prior to vacation date: 15% of fare per person
90-51 days prior to vacation date: 50% of fare per person
50-31 days prior to vacation date: 75% of fare per person
30-0 days prior to vacation date: 100% of fare per person

I have written my thoughts on the subject in my blog, which you can read here.

What do you think?

Is the increased penalty period an incentive not to change your cruise or to not book it unless you are positive you are going?

Do you think it is a reasonable response to what might be seen as abuse by some cruisers?
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