I think the implied message in all such announcements is that the company is making money because customers find their products appealing, and that they are seeking them out and buying them.
Now, as I said, I have not been on Regent in a long time, so I have no idea if what you are saying, Eric, about customers saying they don't find the "free tours" to be worthwhile, is true, or any othjer perceptions by customers about Regent.
I know that on the average cruise ship any tours where I would pay $200 would come with fairly high expectations from me. $200 is a moderately expensive tour IMO. I would expect horseback riding, zip-lining, snorkeling from a yacht with lunch, or something along those lines. Of course they could be over-charging, I wouldn't know.
Marc, I am looking forward to your answers, since you are a Regent regular.