Having had problems with Air Frances personally and for clients, I can understand exactly where you are coming from. I don't understand why and how the airlines are getting away with so much rubbish these days. I suppose, like anything else, the more we put up with the more they will shovel at us.
Anyway, I'm glad to see you made it home and relatively unscathed. Now I'm just hoping that those stuck in London can make it home before Christmas.