If somebody does a horrible job it is better to speak to their supervisor and/or put it on your comment card. But do engage your brain first - everybody should be allowed a bad moment every now and then.
A Bad Day At Sea [with power] Always Beats A Good Day At Work
Alaska 2014 - haven't picked a cruise yet
Carnival: Glory 2004, Destiny 2008, Splendor 2009, Freedom 2011, Valor 2012, Dream 2013
Celebrity: Summit 2011
Princess: Ruby 2010, Caribbean 2013