Originally Posted by Henry43
We never got ice
We did not have enough towels till the last day
The hairdryer was not working .We called the front desk at 7AM and were told the steward comes on duty at 7:30.At 8:30 my BDW went to look for him and found him in the hallway .
We opted not to extra tip
On the Zuiderdam in November, we requested fresh ice every day at 5PM. It did not happen at first, but after we contacted the front desk, it arrived on time each day. I wish they had ice machines available to the guests so that we would not have to beg for ice. We enjoy our afternoon cocktails and the AM ice was water by 5PM and regularly they would not supply ice until the evening turn-down service which was after we left for dinner (late seating).
On embarkation, we discovered that our hair dryer was in pieces in the cabinet. Our steward supplied a brand new dryer
before the end of the first day.